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Contact us2025-01-15T14:07:27+10:00

Contact us

Emergencies call 000

or go to your nearest hospital Emergency department.
Non-urgent medical issues: 13 HEALTH (13 43 25 84)

General enquiries

Hospital switchboard

Phone: (07) 3646 8111

Address

Cnr Butterfield St and Bowen Bridge Road
HERSTON
QLD AUSTRALIA 4029

Postal address

Royal Brisbane and Women’s Hospital
HERSTON
QLD AUSTRALIA 4029

Feedback

We appreciate your feedback to help us continually improve our services. If you are unhappy with the care you have received or if you would like to provide a compliment or other feedback about your care or our services, please contact us using the form below or contact:

Consumer Liaison Officer
Phone: (07) 3646 8216

Outpatient appointments
(confirmation and cancellation)

Phone: (07) 3497 3588
rbwh-confirmationcentre@health.qld.gov.au

Accounts (inpatients)

Phone: (07) 3542 5043

Mental health

Phone: MHCALL (1300 64 22 55)

Media enquiries

Visit Metro North Health media contacts and enquiries

Visiting hours & wards
Parking & transport
Maps & directions
Feedback & enquiries

Patient experience

Patient Experience: enquiries, suggestions, compliments and complaints

What is the patient experience? Find out more.

Patients and visitors

Accessing health records

(07) 3646 8323
iau-rbwh@health.qld.gov.au

Change of patient details

rbwh_his@health.qld.gov.au

Pre-admission and anaesthetic clinic

(07) 3646 7476

Feedback about your care

RBWH-PLS@health.qld.gov.au

(07) 3646 8216

Lost property

Valuables, jewellery, money
(07) 3646 1858

Clothing, umbrellas etc
(07) 3646 7224

Women’s and newborn services

Birth suite

(07) 3647 3931

Maternity outpatient appointments

(07) 3646 7182

rbwh_maternity@health.qld.gov.au

Careers and staff

Medical

rbwh-rmo-recruitment@health.qld.gov.au

Nursing

nursingrbwh@health.qld.gov.au

Pharmacy

pharmacyhr@health.qld.gov.au

Corporate and support services

metronorthrecruitment
@health.qld.gov.au

Payroll

(07) 3170 4411

Support us

Donations

(07) 3646 7588
info@rbwhfoundation.com.au
www.rbwhfoundation.com.au

Volunteers

(07) 3646 7151

Become a consumer representative

rbwh_ce@health.qld.gov.au

Feedback and enquiries

  • We are always looking for ways to improve our services to ensure our patients and their families receive the best healthcare possible. Your feedback is invaluable in shaping the future of our hospital and ensuring we remain focused on what matters most – caring for our patients.

    All compliments will be provided to the relevant areas and any suggestions will be taken to the appropriate forum for consideration. All complaints regarding healthcare provided will be investigated and you will be informed of any action taken.

    To leave your feedback, please complete our feedback form.

    Please note that if you are experiencing a medical emergency, please contact 000 or the relevant Royal Brisbane and Women’s Hospital phone number (found above). Feedback is not monitored outside normal business hours, including on weekends and public holidays.

  • Required fields are marked with an asterisk (*)

  • Information disclaimer and consent

    While Queensland Health endeavours to ensure that the online transmission of the form, containing your information, over the internet is secure, the inherent nature of the internet means that there is a potential risk that your information may be viewed or intercepted by third parties.

    Accordingly, submission through the online form shall be at your own risk and Queensland Health accepts no responsibility or liability for any unauthorised access to your information contained in the form when it is submitted online over the internet.

    It is inadvisable to complete this form on a public or shared computer. If a public or shared computer is used then this shall be at your own risk, and you must take all reasonable steps to ensure your confidential information does not remain on the computer or in any way accessible by a third party.

    Individuals who submit the form online should receive an acknowledgement from Queensland Health that the Form has been sent, on the screen, following submission. Queensland Health accepts no responsibility or liability if this acknowledgement does not appear or we do not receive your online submission.

    You acknowledge that you have read and understood Metro North Health’s Privacy Statement and Disclaimer.

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