Gender Services

The Gender Service is located at the Royal Brisbane and Women’s Hospital and includes:

Gender Services

*Due to an extensive wait list, most patients will not be offered an appointment for at least 14 months. Please continue to provide health care to the patient and refer to appropriate private providers/community services while the patient waits to be seen by the Gender Service.

  • Recommendations to referring GP for community linking and referrals to relevant community services/private providers for the patient.
  • Assessment and affirmative treatment of adults with Gender Dysphoria/gender incongruence.
    *Please note that the service discharges care back to the referring GP for ongoing medical and mental health management once the patient is stable or when clinically appropriate.
  • Time-limited support for patients with psychosocial adjustments related to Gender Dysphoria/Incongruence.
  • Therapeutic assessment and affirmative treatment of gender issues (and co-existing mental health or neurodevelopmental conditions, which are directly and significantly impacting assessment and/or management of gender dysphoria/incongruence).
  • Speech Pathology service provides voice feminisation and masculinisation services to adults experiencing gender dysphoria/incongruence, who have already been seen by the RBWH Gender Service. Patients cannot be referred directly to the Speech Pathology service.
  • Assessment and report by Psychiatrist for gender affirmation surgery, where a patient cannot access this privately.
  • Assessment (of capacity, mental health, medical status and risk) to determine patient suitability and readiness for gender-affirming hormone therapy (GAHT).
  • Short-term review following commencement of hormone therapy, then discharge back to the referring GP for ongoing management (including ongoing prescriptions and monitoring of GAHT).

Criteria

  • Patient resides in Queensland
  • Aged > 17 years
  • Medicare eligible (excluding patients in custody).

Exclusions

  • Gender-affirming surgery
  • Ongoing medical management of GAHT
  • Mental health care
  • Psychiatric assessment for neurodevelopmental disorders, including for NDIS etc.

Referral requirements

A referral may be rejected without the following information.

  • Brief gender-related history- preferred name, assigned sex at birth, gender identity, pronouns used.

Relevant social history, including any safety concerns for the patient e.g., whether it is safe for the Gender Service to contact the patient via the contact details provided in the referral.

  • Capacity or medicolegal issues:
    • Any issues impacting patient’s ability to demonstrate capacity e.g intellectual or cognitive impairment; under public guardian.
    • Patient capacity to make informed decisions about their health and health care.
    • For people under 18 years – custody/court orders if applicable and parental opposition to GAHT.
  • Nicotine (via smoking or vaping), alcohol and other substance use:
    • – Nicotine use increases the risks associated with gender affirming hormones and may prevent a patient from being able to commence gender affirming hormones. Please discuss and manage any nicotine and other substance use while patient is waiting to be seen by Gender Service.
  • Patient’s current risk of pregnancy and current pregnancy prevention:
    • Please discuss and commence appropriate pregnancy prevention for the patient.
    • If the patient is being referred for commencement of testosterone, please consider progesterone-only contraception, including LARCs (long-acting reversible contraception.
  • Patient’s desire to preserve their fertility with gamete (egg or sperm) freezing.
  • Please refer the patient to a private fertility specialist if they would like to discuss and/or undergo fertility preservation with gamete (egg or sperm) freezing.
  • Mental Health diagnoses (Patients must have managed/supported mental health before being prescribed GAHT. Please manage any mental health concerns, including referrals to mental health care providers, while the patient waits for their appointment with the Gender Service). Please provide information on the following:
    • Diagnoses: mood disorder (anxiety, depression), disordered eating or eating disorder, psychotic illness, chronic severe mental health issue and under care of mental health specialist or team.
    • Mental health risks.
    • If no known mental health issues/if stable/well-supported.
  • Physical Health diagnoses:
    • All current medical conditions (It is important that Gender Service know of any patient history of cardiovascular disease, cerebrovascular disease, haematological disease, including venous thromboembolism, diabetes, obesity, osteoporosis, hormone-dependant cancer, including breast cancer).
    • Please document if no medical conditions.
  • Neurodevelopmental diagnoses (Please manage any concerns, including referring them, if appropriate, for private assessment and management):
    • Diagnosed/suspected (E.g. Autism or ADHD).
  • Current medications including dose.
  • Allergies.
  • Essential blood test results:
    • FBE; E/LFTs; glucose/HbA1C, lipids, FSH, LH, prolactin, oestrogen, testosterone, vitamin D.

For people seeking GAHT, the essential blood tests must have been completed within the last 6 months.

The results of blood tests must be included in the referral, otherwise the referral will be declined:

– Please follow up any abnormal results.

– It is the duty of care of GP ordering blood tests to follow up abnormal results.

Additional desirable referral information

  • For people seeking Gender-Affirming Hormone Therapy, the following investigations should be considered:
    • Sexual health check depending on the patient’s sexual risk: anti-HIV/HIV Ag, anti-HAV IgG, anti-HBc, anti-HBs, HBsAg, anti-HCV IgG, syphilis serology, PCR for chlamydia and gonorrhoea on specimens from urine/genitals, pharynx and rectal sites, and cervical screening as applicable.

Please follow up any abnormal results.

It is the duty of care of GP ordering pathological investigations to follow up abnormal results.

Please follow up any issues related to the patient’s sexual health, including HIV and STI screening and management and HIV prevention including PrEP (pre-exposure prophylaxis).

  • Relevant family history.
  • Height, weight, BMI, BP.

Out of catchment

Metro North Health is responsible for providing public health services to the people who reside within its boundaries. Special consideration is made for patients requiring tertiary care or services that are not provided by their local Hospital and Health Service. If your patient lives outside the Metro North Health area and you wish to refer them to one of our services, inclusion of information regarding their particular medical and social factors will assist with the triaging of your referral.

  • Impact on employment
  • Impact on education
  • Impact on home
  • Impact on activities of daily living
  • Impact on ability to care for others
  • Impact on personal frailty or safety
  • Identifies as Aboriginal and/or Torres Strait Islander
  • To establish a diagnosis
  • For treatment or intervention
  • For advice and management
  • For specialist to take over management
  • Reassurance for GP/second opinion
  • For a specified test/investigation the GP can’t order, or the patient can’t afford or access
  • Reassurance for the patient/family
  • For other reason (e.g. rapidly accelerating disease progression)
  • Clinical judgement indicates a referral for specialist review is necessary
  • Presenting symptoms (evolution and duration)
  • Physical findings
  • Details of previous treatment (including systemic and topical medications prescribed) including the course and outcome of the treatment
  • Body mass index (BMI)
  • Details of any associated medical conditions which may affect the condition or its treatment (e.g. diabetes), noting these must be stable and controlled prior to referral
  • Current medications and dosages
  • Drug allergies
  • Alcohol, tobacco and other drugs use
  • Full name (including aliases)
  • Date of birth
  • Residential and postal address
  • Telephone contact number/s – home, mobile and alternative
  • Medicare number (where eligible)
  • Name of the parent or caregiver (if appropriate)
  • Preferred language and interpreter requirements
  • Identifies as Aboriginal and/or Torres Strait Islander
  • Full name
  • Full address
  • Contact details – telephone, fax, email
  • Provider number
  • Date of referral
  • Signature
  • Willingness to have surgery (where surgery is a likely intervention)
  • Choice to be treated as a public or private patient
  • Compensable status (e.g. DVA, Work Cover, Motor Vehicle Insurance, etc.)

Specialists list

Contact the service

Inform the patient

  • Due to an extensive wait list, patients will generally wait at least 14 months until their first appointment
  • Patients will be discharged from the Gender Service when clinically appropriate and will need their ongoing medical care managed by their GP.
  • Ensure they are aware of the request and the reason for being assessed.
  • Advise that their first appointment may not always be with a specialist.

Not always a specialist

Where appropriate, the request may be sent to a public allied health or nursing service for initial assessment and management. A specialist assessment may then be arranged or ruled out.

  • Instruct them to take all relevant radiology films and reports (including the imaging report) to appointments.
  • To advise of any change in circumstance (e.g., getting worse or becoming pregnant) as this may affect the request for assessment.
  • To contact their general practice team if they do not hear from the service within 2 to 3 weeks.

Send referral

Hotline: 1300 364 938

Medical Objects ID: MQ40290004P
HealthLink EDI: qldmnhhs

Mail:
Metro North Central Patient Intake
Aspley Community Centre
776  Zillmere Road
ASPLEY QLD 4034

Health pathways

Access to Health Pathways is free for clinicians in Metro North Brisbane.

For login details email:
healthpathways@brisbanenorthphn.org.au

Login to Brisbane North Health Pathways:
brisbanenorth.healthpathwayscommunity.org

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