Engage in an activity2021-08-26T14:50:43+10:00

Engage in an activity

Metro North is committed to providing compassionate and high quality health care. This vision can only be realised by partnering with consumers and the community to ensure we provide the right care, at the right place, at the right time.

Who is a consumer?

We are all consumers. A consumer includes people who access or may need access to Metro North services including patients, carers, families, clients and community members.

Partner with us

Metro North has a network of consumer partners who help us design and deliver better hospital services. We encourage passionate people with recent experiences in using our services to register and get involved. Your unique experiences help us to

  • design care
  • plan services
  • develop and implement health programs
  • undertake service measurement and evaluation

What do consumer say about partnering with us?

“It is a very important role; it is very rewarding, and you know you can make a difference.” – Metro North Consumer

“You don’t need to feel nervous or worried about your participation, you are not expected to know everything, and your opinions are all valuable.” – Caboolture Consumer

Here are the top five themes expressed when consumers partner with Metro North Health.

  1. Metro North values your experiences and opinions in stakeholder conversations to get the best results for all.
  2. Always speak up, ask questions and be proactive. Everyone has a story.
  3. Be honest about your capacity, be prepared for your activities and if you need support or skills, Metro North Engagement leads will help.
  4. The consumer engagement process can be a bureaucratic. It takes a while to make change.
  5. This is a great experience, but if it gets too much, take a break.

Who can join?

Metro North Connect is for members of the public who use, or have an interest in, our services. Staff of Metro North Hospital and Health Service (HHS), elected officials (Local, State, Federal) and lobbyists are not eligible to join, however, these groups can email metronorthengage@health.qld.gov.au for other options to engage with us.

How do I join?

Join our community by completing our form and we will connect as opportunities become available. You may also like to keep up to date with Metro North news by subscribing to our community newsletter.

Connecting for Health

Connecting for Health is our three-year action plan to involve, include and engage with consumers and communities.