Engagement success stories
Metro North Health undertakes diverse engagement with consumers and community. Read some our engagement success stories below.
Person-centred goal setting in rehabilitation at STARS
The Surgical, Treatment and Rehabilitation Service (STARS) is committed to delivering high quality rehabilitation services. This includes involvement of patients and their families in decisions about their care as part of the team
Safe Space at The Prince Charles Hospital
The Prince Charles Hospital (TPCH) Safe Space is one of the first of eight pilot sites in Queensland to commence operating in January 2021 as a crisis support services for people presenting to the Emergency Department experiencing mental health crisis or distress.
Improving young people’s experience with radiation therapy
The aim of this initiative was to improve the quality of patient education provided to adolescent and young adult oncology patients who require radiation therapy services at the Royal Brisbane and Women’s Hospital.
Designed by community: The Intensive Care Unit of the Future
The “Intensive Care Unit (ICU) of the Future” project is a global initiative, led by The Prince Charles Hospital (TPCH) Critical Care Research Group. The project uses a collaborative co-design approach, putting patients at the centre of ICU design.
Aphasia research set to make important improvements for patients
Researchers from the Queensland Aphasia Research Centre (QARC) have completed stage one of the group’s first project - co-design services for people with post-stroke aphasia a condition that affects a person's ability to express and understand written and spoken language.
On the ROADS to recovery
The Released Offender Alcohol and Drug Support (ROADS) is a trial project offered to people who have recently been released from prison with an identified history of substance use.
What do consumers want in written information provided by Metro North?
In 2020 an audit was undertaken to assess the quality of patient information or brochures given to Metro North consumers to improve health literacy.
Codesigning care for Aboriginal and Torres Strait Islander women, babies and children
Strong Start to Life is an action of the Metro North Better Together Health Plan 2019-2022. The program worked with families to co-design services that improve care models, supporting timely interventions for Aboriginal and Torres Strait Islander women, babies and children that reinforces cultural knowledge and pride.
From phone calls to virtual care: The Redcliffe Hospital antenatal telehealth story
Redcliffe Hospital executive strongly believe in building a modern clinical workforce that are experts in virtual care. When the Covid-19 pandemic first hit, Redcliffe hospital antenatal clinic was suddenly directed to significantly change the way care was delivered.
Contact us
Metro North Consumer and Community Partnerships
Phone: (07) 3647 9512
Email: MN_consumerpartnerships @health.qld.gov.au