Cultural capacity milestone for Redcliffe Hospital staff
Cultural Capability Officer Will Muckan with another intake of program participants at Redcliffe Hospital.
More than 1,000 Redcliffe Hospital staff and clinicians have now completed Metro North Health’s Cultural Practice Program (CPP), marking a major milestone in Redcliffe Hospital’s commitment to health equity and culturally safe care.
Redcliffe Hospital Executive Director Cang Dang said the achievement reflected the hospital’s ongoing commitment to health equity and Closing the Gap, as well as the dedication of staff working to strengthen care for Aboriginal and Torres Strait Islander patients, families, and communities.
“The milestone also reflects the great work of the hospital’s Aboriginal and Torres Strait Islander Health team, particularly Cultural Capability Officer Will Muckan, who has led the rollout of the training,” Cang said.
Since December last year, the hospital has been delivering the program to all new hospital staff as part of its orientation training, helping staff to begin work with a stronger understanding of what culturally safe care looks like in practice.
“Cultural Capability Officer, Will Muckan, has also been delivering training sessions for current hospital staff, which have proven particularly popular, with training sessions booked solid for the rest of the year,” Cang said.
Redcliffe Hospital Director of Aboriginal and Torres Strait Islander Health Rae White said the CPP participation milestone was significant not only for the number of staff trained, but for the impact the program was having across the workforce.
“The CPP is helping to build cultural capability across the hospital workforce, including clinical, administrative and operational staff,” Rae said.
It supports staff to deliver culturally responsive, person-centred care whilst fostering confident and effective engagement with patients and families. It’s all part of providing better health experiences and better health outcomes for our Aboriginal and Torres Strait Islander patients and consumers, in a more inclusive and respectful healthcare environment.”
Feedback from participants had been overwhelmingly positive.
“Staff and clinicians consistently praise Will’s engaging presentation style, his extensive cultural knowledge, and the way he uses personal and family stories to bring the learning to life,” Rae said.