Rehabilitation Engineering Centre

We modify wheelchairs and mobility devices for people with disabilities. For over 30 years, we have helped people of all ages and abilities from across Queensland to achieve a better quality of life.

Our services

We work closely with your referring therapist and your support team to make sure your equipment meets your needs. Our team of clinical engineers aim to improve your comfort and posture by providing special features to your wheelchair including:

  • Seat cushions and custom pressure relieving cushions
  • Armrests, backrests and head rests
  • Trays
  • Footplates
  • Chest and pelvic harnesses

We can also modify beach chairs, children’s car seats, high chairs and strollers.

We work closely with the Spinal Outreach Team at the Princess Alexandra Hospital to provide pressure relieving cushions to people with spinal cord injuries.

We also have close ties with the Queensland Paediatric Rehabilitation Service based at the Queensland Children’s Hospital.

How to access this service

GP or health professional referral

To access this service, your GP, physiotherapist or occupational therapist will need to send a referral letter to the Rehabilitation Engineering Centre.

If there is a waiting list, you will receive a confirmation letter and be advised on what to do next. If there is no waiting list, you will receive an appointment booking letter or we will contact you to arrange a suitable time for your appointment.

Referrals will not be accepted if you do not own or have an order in place for a mobility device.


You can also contact the Rehabilitation Engineering Centre direct for an appointment.

To make a self-referral appointment you must own or have an order in place for a mobility device.

Inpatient referral

We also accept internal referrals from the hospital if the admission is related to seating problems resulting from injury or surgery.

Refer a patient

To refer a patient:
Custom seating referral form

GP and Specialist Hotline:
1300 364 938

What to bring

Each time you visit us
  • Your Medicare card
  • Private health insurance card (if you have one)
  • Health Care Card and/or concession card (if you have one)
  • Current medications (prescription, over the counter and herbal medicine)
  • Relevant x-rays, scans or any other test results or reports
  • Glasses, hearing and mobility aids
  • Wheelchair or mobility device to be modified
  • Carer or support person if required for feeding, medication or toileting
For an outpatient or clinic appointment
  • Your appointment letter
  • Any special items listed on your letter
  • WorkCover claim number (if relevant)
  • Snacks, a drink or money to buy refreshments
  • Something to read or do while you wait

What to expect

It may take 3-4 appointments to finish customising your mobility device. Your first appointment may take about 5 hours while the team measures and assess your wheelchair needs.

Do you prescribe wheelchairs?

No. You will need to discuss this with your physiotherapist or occupational therapist.

Will you fix my broken chair?

No. If it is a fault with the chair itself, you will need to contact your supplier. If it is a fault with something we have made, we will offer a solution as soon as possible.

National Disability Insurance Scheme

Our Rehabilitation Engineering Centre is a statewide service is a registered provider with the National Disability Insurance Scheme (NDIS). We will continue to provide a free service to eligible clients until the NDIS roll-out is complete. Costs may apply for ineligible clients.

If you are in the planning stages of the NDIS and require a quote for our services please contact us.

How to use your NDIS funding to access services at REC


Rehabilitation Engineering Centre


Contact us

Location: 3/101 Newmarket Road, WINDSOR QLD 4030
Phone: (07) 3082 3400
Fax: (07) 3082 3401
Open: 8.00am-4.00pm

Need help outside hours?

Call (07) 3082 3400 and we will be able to help you.

For non-urgent medical issues call 13 HEALTH or visit your GP.

Refer a patient

To refer a patient to this service, complete the Custom seating referral form and post, fax or email it to the Rehabilitation Engineering Centre.

How to use your NDIS funding to access services at REC