Paediatric services

Emergency department referrals

All urgent cases must be discussed with the on call Surgical Registrar to obtain appropriate prioritisation and treatment. Contact through:


Urgent cases accepted via phone must be accompanied with a written referral and a copy faxed immediately to the Central Patient Intake Unit: 1300 364 952.

Other referrals to emergency not covered within these conditions (Paediatric)
If any of the following are present or suspected, refer the patient to the emergency department (via ambulance if necessary) or seek emergent medical advice if in a remote region.

  • Foreign body
  • Trauma
  • ENT conditions with associated neurological signs e.g. facial nerve palsy, profound vertigo and/or sudden deterioration in sensorineural hearing
  • Acute and/or complicated mastoiditis
  • Auricular haematoma
  • Significant head injury
  • Congenital abnormality of the head/neck
  • Meningitis/encephalitis

Scope of service

Please note this is not an exhaustive list of all conditions for outpatient services and does not exclude consideration for referral unless specifically stipulated in the CPC exclusions section.

  • Hearing loss
  • Otitis media
  • Tinnitus
  • Vertigo / Vestibular
  • Facial nerve palsy
  • Cochlear Implants Adults (Concurrent referral to ENT required)
  • Bone Conduction or Middle Ear Implants Adults (Concurrent referral to ENT required)
  • Hearing Assessment


  • Paediatric Hearing loss
  • Paediatric Otitis media
  • Cochlear implants paediatric (Concurrent referral to ENT required)
  • Bone Conduction or Middle Ear Implants Paediatric (Concurrent referral to ENT required)
  • Speech and language delay
  • Hearing Assessment

Out of scope services

The following are NOT routinely provided in a public Audiology service.

  • Hearing Aid dispensing (Hearing service program)
  • Workers Compensation Hearing Tests
  • Diving Assessments
  • Central auditory processing assessment
  • Cochlear Implants or Bone Conduction implants for the treatment of Single Sided Deafness in Adults

Queensland public hospitals do not dispense conventional or standard hearing aids. Aids for children, veterans, pensioners, ADF or NDIS participants with hearing needs are fitted by local audiologists via application to the Australian Government Hearing Services Program (Hearing service program). For non-eligible patients with a symmetrical mild, moderate or severe hearing loss, refer to a local private hearing aid provider.

Queensland Health Audiologists provide diagnostic hearing assessments which may result in a recommendation for hearing aids and/or an ENT opinion, but not the fitting of hearing aids.

Specialists list

Send referral

Hotline: 1300 364 938

Medical Objects ID: MQ40290004P
HealthLink EDI: qldmnhhs

Metro North Central Patient Intake
Aspley Community Centre
776  Zillmere Road

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