Our Audiology Department is the largest tertiary facility in Queensland Health, providing a wide range of diagnostic and rehabilitative services to people with hearing issues. We are home to the only public Multidisciplinary Tinnitus Clinic as well as the largest Adult Implant Clinic in Queensland Health.

Our audiologists are highly trained across multiple areas to help people with:

  • hearing loss
  • dizziness/vertigo
  • tinnitus and other ear-related conditions.

Our services

Our diagnostic and rehabilitative services include:

  • hearing assessments
  • balance testing
  • electrophysiological testing
  • speech discrimination testing
  • otoacoustic emissions
  • cochlear and bone conduction implants
  • tinnitus assessment and counselling.

How to access this service

To access this service, your GP or medical practitioner will need to send a referral letter to the hospital. We also accept internal referrals from the hospital or specialist referrals from other Queensland Health facilities.

You will be placed on a waiting list and you will receive an appointment offer letter in the mail. Waiting times vary depending on your category and the tests required.

Refer a patient

GP and Specialist Hotline:
1300 364 938
Fax: 1300 364 952

What to bring

Each time you visit us
  • Your Medicare card
  • Private health insurance card (if you have one)
  • Health Care Card and/or concession card (if you have one)
  • Current medications (prescription, over the counter and herbal medicine)
  • Relevant x-rays, scans or any other test results or reports
  • Glasses, hearing and mobility aids
  • Your appointment letter
  • Any special items listed on your letter
  • WorkCover claim number (if relevant)
  • Snacks, a drink or money to buy refreshments
  • Something to read or do while you wait
  • An adult carer to support you and take you home
  • Copy of Advanced Healthcare Directive or Enduring Power of Attorney (if you have one)
  • A jacket or cardigan in case you get cold

How to prepare for your appointment

If required, we will give you instructions on how to prepare for your test before your appointment, otherwise your audiologist will explain the test procedure on the day. If you have copies of any previous hearing tests it would be helpful to bring these along to your appointment. Please make sure mobile phones are turned off before you enter the audiology test rooms as they may interfere with test equipment, even on silent/vibrate mode.

Does the hospital provide hearing aids?

No, we do not provide hearing aids or fit and adjust them. We can check your hearing to find out whether you need hearing aids and give you information about your local hearing aid services.



Contact us

Audiology Outpatient Clinic
Location: Level 8, Ned Hanlon Building
Phone: (07) 3646 1700
Open: Monday-Friday 8.30am-4.00pm

Need help outside hours?

For non-urgent medical issues call 13 HEALTH (13 43 25 84) or visit your GP.

In an emergency call 000.

Refer a patient

To refer a patient to this service, view the Ear, nose and throat surgery referral guideline.

GP and specialist referral hotline:
1300 364 938

Fax: 1300 364 952