Aboriginal and Torres Strait Islander Health

Our team assists you and your family with your journey to, during and after hospital.

When you attend any hospital make sure that you ask the staff to contact the Indigenous Hospital Liaison Officer (IHLO) or Indigenous Patient Journey (IPJ) Officer, to come and assist you.

Patients have access to:

• Indigenous Hospital Liaison Officer (IHLO)
  Assist patients and their families, who reside in South East Queensland.

Our services

We support you and your family by providing:

• Bedside visits to explain the hospital system
• Support and advocate your needs when speaking to hospital staff about important matters
• Provide language translation services
• Ensure you are aware of the different types of services available to you at the hospital
• Help you stay up to date with your treatments to achieve long term best health outcomes
• Transportation support (if you are eligible)

How to access this service

Aboriginal and Torres Strait Islander people can get support by contacting our team. Service providers can also refer a person using the contact details below.

Indigenous Hospital Liaison Service

Email: STARS_IHL@health.qld.gov.au
Open: 7:00 am – 4:30 pm
Phone: (07) 3647 6044

After hours
(07) 3647 4183 or 0408 472 385

• A phone with direct access to the STARS Indigenous Hospital Liaison Service is located on the ground floor, near the reception desk.