Brisbane is located 1474km from Norfolk Island and is roughly an two-and-a-half-hour direct flight.
Please note that we are not able to recommend specific places to stay. We kindly suggest that patients and their families look online for accommodation close to the hospital or clinic where care is being provided. This can help make your visit more comfortable and convenient. Thank you for your understanding.
Time Difference
The time zone for Brisbane Australia (GST+10)
- First Sunday of April – First Sunday of October, Brisbane is 1 hour behind Norfolk Island
- First Sunday of October – First Sunday of April, daylight savings comes into effect and Brisbane is 2 hours behind Norfolk Island.
Interpreter Services
At Metro North Health, we provide FREE interpreter and translation services in various languages including AUSLAN and First Nations with native speakers.
All our interpreters are professionally trained, please ask our staff at our Metro North facilities for help.
More information about Metro North Language Services.
Returning to Norfolk Island
Before you leave hospital, your treating team will work with you to identify services that may assist in your recovery. Your discharge plan may include a referral to another facility (e.g. a rehabilitation ward), additional support services at home (short or long term); short term services delivered to you at a temporary address in Metro North Health catchment (e.g. if you need assistance whilst having ongoing outpatient treatment), and/or follow up appointments.
If you’re planning to return to Norfolk Island, please speak with your doctor or healthcare team. In some cases, you might need a medical clearance saying you are well enough to fly (this is a document your doctor completes and emails to QANTAS for approval). It is important to check if this is required, especially if it’s soon after treatment.
If you’re eligible for Norfolk Island Patients’ Travel Accommodation and Assistance Service (NIPTAAS – more info in section below) through NIHRACS, you will have some paperwork to be completed by your treating team. Please make sure to tell them during your discharge planning. Please ensure you take the signed documents home with you.
For more information about travel and health requirements, you can read the Quantas Group Medical Travel Clearance Guidelines here: Qantas Group Medical Travel Clearance Guidelines
Norfolk Island Patients’ Travel Accommodation and Assistance Service (NIPTAAS)
NIHRACS provides an Australian Government funded subsidy to Norfolk Island residents to support necessary travel and accommodation to the mainland for specialist medical treatment not available locally on island. These items are listed under the Commonwealth Medicare Benefits Schedule (MBS)
Terms and conditions apply.
NIPTAAS is independent of Metro North Health.
Please speak with NIHRACS or visit the NIHRACS webpage for further information.