Indigenous Health Services

Our team assists Aboriginal and Torres Strait Islander patients and their families with their journey to, during and after hospital.

When you attend any hospital make sure that you ask the staff to contact the Indigenous Hospital Liaison Officer (IHLO), to come and assist you. Patients have access to an Indigenous Hospital Liaison Officer (IHLO) who assists patients and their families, throughout Queensland.

Our services

We support you and your family by providing:

  • support and advocate your needs when speaking to hospital staff about important matters
  • provide language translation services
  • ensure you are aware of the different types of services available to you at the hospital
  • help you stay up to date with your treatments to achieve long term best health outcomes

How to access this service

Aboriginal and Torres Strait Islander people can self-refer or be referred by a family member or service provider.

The Indigenous Hospital Liaison Phone Booth is also available for direct contact and is located on the Ground Floor of the Surgical, Treatment and Rehabilitation Service (STARS) adjacent to the reception desk.

Contact us

Indigenous Hospital Liaison Service
Weekday service
Located: Level 7, Surgical, Treatment and Rehabilitation Service (STARS)
Phone: (07) 3647 6044
Team Leader: 0423 026 804
Open: Monday and Friday – 8.00am-4.30pm

Indigenous Patient Journey Service
Located: Level 5, Ned Hanlon Building
Phone: (07) 3646 5612
Mobile: 0428 861 888
Open: Monday and Friday, 8.00am-8.30pm
Tuesday-Thursday, 8.00am-4.30pm
Saturday and Sunday, 10.00am- 6.30pm

Need help outside hours?

Indigenous Hospital Liaison Service
Phone: (07) 3647 4183
Team Leader: 0428 861 888

Indigenous Patient Journey Service
After hours mobile: 0428 861 888

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