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Contact us2025-02-18T16:12:23+10:00

Contact us

Emergencies call 000

or go to your nearest hospital Emergency department.
Non-urgent medical issues: 13 HEALTH (13 43 25 84)

General enquiries

Phone: (07) 3139 4000

Address

The Prince Charles Hospital
627 Rode Road
CHERMSIDE QLD 4032

Feedback

We appreciate your feedback to help us continually improve our services. If you are unhappy with the care you have received or if you would like to provide a compliment or other feedback about your care or our services, please contact us using the form below or contact:

Consumer Liaison Officer (TPCH only)
(compliments, complaints and suggestions only)
Phone: (07) 3139 4479
Email: tpch_clo@health.qld.gov.au
Hours: 8.00am – 4.00pm

Mental Health feedback

Visit Metro North Mental Health contact us

Accounts (inpatients)

Phone: (07) 3542 5043

Outpatients

Phone: (07) 3139 4207
Email: TPCH_patient_enquiries@health.qld.gov.au
Hours: 8.00am – 4.30pm

Specialist Outpatient Service
(public and private)

Central Patient Intake (CPIU)
Fax: 1300 364 952

GP Access to health records

Phone: (07) 3139 5631
Email: TPCH-MRD-ROI@health.qld.gov.au
Request for Release of Patient Information

Accessing health records

Phone: (07) 3139 5634
Email: IAU-TPCH@health.qld.gov.au

Media enquiries

Visit Metro North Health media contacts and enquiries

Visiting hours & wards
Parking & transport
Maps & directions
Feedback & enquiries

Patient experience

Patient Experience: enquiries, suggestions, compliments and complaints

What is the patient experience? Find out more.

Feedback and enquiries

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  • Information disclaimer and consent

    While Queensland Health endeavours to ensure that the online transmission of the form, containing your information, over the internet is secure, the inherent nature of the internet means that there is a potential risk that your information may be viewed or intercepted by third parties.

    Accordingly, submission through the online form shall be at your own risk and Queensland Health accepts no responsibility or liability for any unauthorised access to your information contained in the form when it is submitted online over the internet.

    It is inadvisable to complete this form on a public or shared computer. If a public or shared computer is used then this shall be at your own risk, and you must take all reasonable steps to ensure your confidential information does not remain on the computer or in any way accessible by a third party.

    Individuals who submit the form online should receive an acknowledgement from Queensland Health that the Form has been sent, on the screen, following submission. Queensland Health accepts no responsibility or liability if this acknowledgement does not appear or we do not receive your online submission.

    You acknowledge that you have read and understood Metro North Health’s Privacy Statement and Disclaimer.

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