Patients & visitors
Changes to Visiting at TPCH
The safety of our patients, our staff, and all visitors is paramount. And we also understand that visiting your loved ones in hospital is incredibly important. To help reduce the spread of COVID-19 (coronavirus) we are taking extra precautions when it comes to visits.
Visits are currently limited to up to two people per patient, at any one time. Visitors are permitted to stay for any length of time within visiting hours. Visiting hours vary from ward to ward. Please check with the ward before visiting.
More than two visitors may be allowed when undertaking an end-of-life visit. Please discuss with the patient’s treating team.
It’s important you don’t visit a hospital if you:
- Have been diagnosed with COVID-19
- Have been asked to self-quarantine
- Have had contact with a person with COVID-19 in the last 14 days
- Are unwell, particularly with a fever (37.5 degrees or more) or a cough, runny nose, sore throat, breathing difficulties or loss of taste or smell.
From 1 May, you must have had your influenza vaccination to visit aged care facilities.
The restrictions apply to all visitors. We acknowledge there may be special circumstances where additional support may be needed. If you think this is the case, please discuss it with the nurse unit manager or director of nursing of the facility before visiting.
We understand these restrictions are hard, and we know visitors play an important role in a patient’s recovery, but these are exceptional times. Technology makes it easy to stay in touch remotely, and we really encourage you to stay connected through phone, text, email, social media or video-chat.
If you’re new to video-chat, we have created some guides on how to best use your device to keep in touch. You can even use our free WiFi! Find out how to connect a patient to Wifi and download video call applications for free.