Complex Needs Service

The complex needs service focusses on clients whose care needs require greater than usual levels of health care management due to a range of interacting physical, psychological and social factors. The Complex Needs Service provides comprehensive and coordinated specialist multidisciplinary and medical assessment to identify the client’s current care needs and develop an individualised care plan. Interventions focus on addressing factors that limit client’s wellbeing and ability to manage their complex care needs and linking clients with sustainable longer term supports.

Our services

The Complex Needs Service has an extensive team of health professionals providing specialist care including:

• Dietitians
• Neuropsychologists
• Occupational therapists
• Pharmacists
• Physiotherapists
• Psychologists
• Social Workers
• Speech Pathologists
• Nurses
• Geriatricians
• General Physicians

How to access this service

To access this service, your GP or medical practitioner will need to send a referral letter to the hospital.

If there is a waiting list, you will receive a confirmation letter and be advised on what to do next. If there is no waiting list, you will receive an appointment booking letter or we will contact you to arrange a suitable time for your appointment.

What to expect

The Complex Needs Service operates out of the North Lakes Health Precinct and Nundah Community Health Centre, offering appointments face to face in the clinic or client’s own home* or via telehealth.

*Home visits are limited and will not be provided to high-risk clients or environments.