COVID-19 changes to visiting our hospitals
Updated 9 August 2021
To help protect everyone from COVID-19, some restrictions and requirements apply when visiting Metro North Health facilities.
- Face masks must be worn.
- Everyone must check in using the Check in Qld app on arrival and when entering buildings.
You must not visit our hospitals or facilities if:
- You are unwell or have any symptoms consistent with COVID-19, such as:
- a fever (37.5 degrees or higher)
- history of fever (nights sweats or chills)
- an acute respiratory infection
- shortness of breath
- sore throat
- runny nose
- vomiting, nausea, or diarrhoea, or
- loss of smell or loss of taste
- You have been diagnosed with COVID-19
- You have been asked to isolate or home quarantine
- You have been tested for COVID-19 and are awaiting test results (other than a surveillance test)
- You are a close contact of a person who has COVID-19
- You are a casual contact of a person who has COVID-19 and have not returned a negative COVID-19 test result
- You have returned from overseas (other than a safe travel zone country), an interstate exposure venue, or a hotspot in the last 14 days and do not have an exemption to visit.
If you are unsure if visitor restrictions apply to you – please call ahead and ask the ward or facility before you arrive.
Patients work with a team of healthcare professionals including:
- occupational therapists
- social workers
- speech pathologists
Patients have access to multidisciplinary services that will support their rehabilitation and improvement in functional capacity and enable them to return to their home environments or other discharge destinations such as residential care facilities.
Visiting hours for this facility have changed. Visitors are welcome between Noon to 6 pm daily.
Where visitors are not able to visit within these times please contact the Nurse Unit Manager or Case Manager of the area. Children are welcome to visit as long as they are in the care of a responsible adult. Visitors are asked to consider the needs of other patients in the room and common areas of the facility.
There may be times when visitors are asked to leave, so that treatment or care can be provided.
We appreciate everyone’s co-operation and understanding.
How to access this service
Referrals can be made by the patient’s acute treating team or in public hospitals by the Geriatric Rehabilitation and Liaison Service.