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Co-design2023-06-21T12:06:42+10:00

Co-design in Metro North Health
Creating better healthcare together

This framework is a practical resource for anyone involved in co-design in Metro North Health. This includes staff, consumers, community members, researchers, designers, anyone!

What is co-design?

Co-design is a process where people with professional and lived experience partner as equals to improve health services by listening, learning and making decisions together.

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Before you start co-designing

Is co-design the right approach?

Check you have:

  1. The fundamentals for co-design
  2. The co-design mindset
  3. Funding and time
  4. Equity and co-design
  5. The right facilitator
  6. The right space

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The co-design team

Considerations when creating the right team to ‘make it better together‘:

  • Involving the right people
  • Engaging with lived experience
  • Roles and accountabilities
  • Caring for each other
  • Sharing power
  • Peer performance review

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Cor-design with Aboriginal & Torres Strait Islander people and communities

Co-design with Aboriginal and Torres Strait Islander People and Communities

We recommend the following tips and resources as best practice for successful engagement and co-design.

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The co-design process

Once you have the team, you can follow the process of co-designing:

  • Engage and align
  • Explore and connect
  • Imagine and decide
  • Create and test
  • Co-implement and co-evaluate
  • Share and celebrate

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Co-design case studies

We learn how to co-design by doing, reflecting and sharing.

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Additional resources

We’ve complied some extra tools to help guide your co-design process.

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Next: What is co-design?

Light globe ideaAbout this co-design framework

This framework has been developed collaboratively by Metro North Health staff and consumers to provide guidance to creating better healthcare together through co-design.

We have designed this framework to:

  • be used by anyone
  • assist co-design projects from local quality improvements through to service re-design and large research projects
  • be flexible in how it’s used, whether that’s from start to finish, or picking it up wherever you are at in your co-design journey
  • be layered, so you can get an overview of the concepts, or deep-dive on topics relevant to you
  • share information through drawings, videos, and case studies

We have co-designed this framework to help Metro North Health to realise our MN32 vision to be national leaders in co-designed health services.This framework draws on the professional and lived experience of clinicians, past and current patients/clients, designers and health service managers.We would like to recognise the important contributions of all individuals and groups involved in the development of this framework. This project was funded by a Metro North SEED/LINK project grant.

We hope this framework enables you and your team to create better healthcare together.

Anja Christoffersen, Co-design Co-Lead (Consumer representative) 
Adrienne Young, Co-design Co-Lead (Metro North Health representative)  

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