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Never Again Podcast

Never Again Podcast

Created in collaboration with the Coroners Court of Queensland, the Never Again Podcast explores learnings from real healthcare investigations.

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/ MetroNorthHHS
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"I had my first seizure at 18 months; it was mostly manageable until we moved to Australia in my 30's. I had a shunt put in, in 2019, but my condition deteriorated, and I was having on average 30 seizures a week. I couldn't work or hold down a job because of this, which affected me greatly. I had my last seizure on the day that I had drug resistant focal epilepsy surgery and have been seizure free ever since. During my time as a patient, I would watch the health teams and realised that the work they do every day really matters. It's incredibly important and it became my goal to work here at the hospital. With help from some of the neurology team, I now work as an advocate and AO, working through seven departments here at RBWH, including neurology. I love this hospital."

💭 Monday Mantra, former RBWH Neurology patient and current staff member Neil.
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I had my first seizure at 18 months; it was mostly manageable until we moved to Australia in my 30s. I had a shunt put in, in 2019, but my condition deteriorated, and I was having on average 30 seizures a week. I couldnt work or hold down a job because of this, which affected me greatly. I had my last seizure on the day that I had drug resistant focal epilepsy surgery and have been seizure free ever since. During my time as a patient, I would watch the health teams and realised that the work they do every day really matters. Its incredibly important and it became my goal to work here at the hospital. With help from some of the neurology team, I now work as an advocate and AO, working through seven departments here at RBWH, including neurology. I love this hospital.

💭 Monday Mantra, former RBWH Neurology patient and current staff member Neil.
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/ metronorthhealth
"I had my first seizure at 18 months; it was mostly manageable until we moved to Australia in my 30's. I had a shunt put in, in 2019, but my condition deteriorated, and I was having on average 30 seizures a week. I couldn't work or hold down a job because of this, which affected me greatly. I had my last seizure on the day that I had drug resistant focal epilepsy surgery and have been seizure free ever since. During my time as a patient, I would watch the health teams and realised that the work they do every day really matters. It's incredibly important and it became my goal to work here at the hospital. With help from some of the neurology team, I now work as an advocate and AO, working through seven departments here at RBWH, including neurology. I love this hospital."

💭 Monday Mantra, former RBWH Neurology patient and current staff member Neil.

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Being deaf or hard of hearing is a struggle when you’re in a hospital setting, but consumer representatives like Cody are here to lend a helping hand! 👋

Cody is a change maker who was born deaf, and wears hearing aids to communicate. He is passionate about ensuring deaf people have access to services regardless of their identity.

“Deafness is not a disability, but a cultural identity,” Cody says. 👂

“I’ve been with Metro North Health in Caboolture for five years and have been a disability advocate for ten, making sure deaf and hard of hearing people are able to communicate effectively.”

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The STARS perioperative team are celebrating the largest month ever for procedural services, clocking up an impressive 1885 patients cared for in October.

Nurses Bree and Kalyca from the perioperative team share some incredible insights into this facility that supports approximately 250 patients a week, on average.

"It truly takes a village, albeit a sterile, highly organised and exceptionally well-trained village, to ensure each procedure is a success," shares Bree.

"Each procedure requires at least ten team members, with many more if the procedure is complex, and we often hear how much the patients appreciate this new facility.

"The team here at STARS are a great village to be a part of!"

👏 Shoutout Saturday to Bree, Kalyca and the entire perioperative team at STARS.

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At the time of the last census, over 40,000 people living in Brisbane said they had difficulty speaking English. This means many of our patients who need the ED might have a language barrier and could find it a little daunting!

🗣️ Fortunately a new trial at TPCH has meant that interpreters are available with the click of a button, as a 24/7 on-demand video and phone interpreting service launches.

Multicultural Officer Madi explains how the trial is providing almost immediate access for patients, in a Queensland-first.

“There are more than 200 different languages spoken in Queensland and one in five people in Metro North speak a language other than English,” Madi said.

“This exciting new trial will allow staff to communicate more effectively and provide better care to patients from multicultural backgrounds at the touch of a button.” 📱

More details about the trial can be found via our newsroom story, link in the comments below. 👇

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