(eye department)

We provide general and emergency eye and vision care including specialised surgery and diagnostic procedures.

Our services

Our dedicated team of eye specialists treat a variety of conditions including:

  • cataract
  • corneal disease
  • anterior segment disorders
  • glaucoma
  • ocular inflammatory disorders
  • retinal problems and macular degeneration
  • neuro-ophthalmology
  • strabismus
  • ocularplastics.

How to access this service

You need a referral letter from your GP and optometrist to access this service. Your doctor/optometrist will need to send your referral letter to the hospital. You can access our eye clinic if you:

  • are aged 16 years and over
  • live within the Metro North area
  • live between Brisbane and Cairns without an ophthalmic or sub-speciality eye service.

If there is a waiting list, you will receive a confirmation letter and be advised on what to do next. If there is no waiting list, you will receive an appointment booking letter or we will contact you to arrange a suitable time for your appointment.

Refer a patient

To refer a patient:
Ophthalmology referral guideline

GP and Specialist Hotline:
1300 364 938

After your hospital appointment

Your doctor may advise that you require surgery. If this is the case you will be placed on a surgical waiting list and may need to attend the Pre-admission Clinic before your surgery.

What to bring

Each time you visit us
  • Your Medicare card
  • Private health insurance card (if you have one)
  • Health Care Card and/or concession card (if you have one)
  • Current medications (prescription, over the counter and herbal medicine)
  • Relevant x-rays, scans or any other test results or reports
  • Glasses, hearing and mobility aids
  • Your appointment letter
  • Any special items listed on your letter
  • WorkCover claim number (if relevant)
  • Snacks, a drink or money to buy refreshments
  • Something to read or do while you wait
  • An adult carer to support you and take you home
  • Copy of Advanced Healthcare Directive or Enduring Power of Attorney (if you have one)
  • A jacket or cardigan in case you get cold
  • A dressing gown or cardigan, sleepwear or comfortable day clothes
  • Slippers and shoes (low heel, closed-in, non-slip, adjustable and firm fitting around the foot)
  • Your toiletries and personal items
  • Copy of Advanced Healthcare Directive or Enduring Power of Attorney if you have one
  • Something to read or do during your stay
  • A smart phone, tablet or laptop, connecting earphones and chargers so you can connect to the free MetroNorth-PatientWiFi and access entertainment. Televisions may not be available for use.
  • Medical devices required for your care (e.g. CPAP machine)
  • Do not bring large amounts of cash or valuables such as jewellery, watches or other items of value to you


Frequently asked questions

We ask all patients who are attending our clinic not to drive because there is a chance you may have your eyes dilated, which can cause blurriness to the eyes. Driving safely may not be possible after such a procedure, so we encourage you to make other transport arrangements.

You may wait up to 2 hours if you require an eye examination (ophthalmic test) before seeing the doctor.

We do not provide glasses at this hospital. Please see an optometrist.

We do not offer corrective surgery at the RBWH.

Contact us

Ophthalmology Outpatient Clinic
Location: Level 8, Ned Hanlon Building
Phone: (07) 3497 3588 (to change or cancel an appointment)
Open: 8am-3:30pm, Monday – Friday

Need help outside hours?

For non-urgent medical issues call 13 HEALTH (13 43 25 84) or visit your GP.

In an emergency call 000.

Refer a patient

To refer a patient to this service, view the Ophthalmology referral guideline.

GP and Specialist Referral Hotline:
1300 364 938

We provide general and emergency eye and vision care including specialised surgery and diagnostic procedures.

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