Newsroom

We`re here to make the hospital system less confusing for our patients, which is why we have employed Hospital Experience Managers like Allison! ❤️‍🩹

Allison has a social work background and now brings these skills to her role at RBWH, working closely with patients, families and clinicians to improve the overall patient experience. 🗣️🙏

“My role is to help those with complex or specific needs — including people with disabilities, long-stay patients, and Aboriginal and Torres Strait Islander peoples — manage their healthcare journeys,” Allison said.

“One key focus is ensuring we check back with patients to confirm they understand the information we’ve provided, particularly around what they need to do once they are discharged." ...

Don`t just talk about your perfect job - get applying to join our Speech Pathology team at RBWH!

Team Leaders Penni and Sarah support the Speech Pathology team at RBWH to help patients throughout most wards in the hospital.

Their roles are of high complexity, ensuring patients are assessed and progress enough to move to other hospitals and care facilities or back home safely.

"It makes such a difference to our patients working in this space to have someone here on the weekends," Penni shared.

"Answering families` questions when they`re visiting gives us a better idea of how to work with each patient and their unique situation."

The team are on the lookout for a Senior Speech Pathologist to join them. If you think this could be you, check the link in the comments below. 👇 ...

Families in Brisbane`s North will be grinning from ear to ear to learn a new Community Health Screening Program (CHSP) is almost up and running. 👂😃

Come February, families who haven`t had the opportunity to check their children`s hearing can do so within easy reach of home.

Jed is a Clinical Assistant in Audiology and will be visiting sites in the community, assessing children`s hearing with his portable audiometric screening equipment. 🎧

"Children aged between nine months and 16 years living in the Caboolture, Redcliffe, Deception Bay, Kilcoy and surrounding areas will now be able have their hearing screened in an accessible location, outside of the hospital," shares Jed.

"It`s a great way to identify any potential issues and can guide families regarding the need for further testing."

More information on the Community Hearing Screening Program can be found on the website via the link in the comments. 👇👇👇 ...

“I started my career on the NHS Training Scheme in Northern England where I got a great grounding in how hospitals function and the important role everyone plays, from our admin and operational staff to our clinicians. It also taught me that whatever role you do, you have to keep the focus on the patient. If anything, my personal experiences with family needing care, including my late wife’s treatment for cancer has shaped that further. That focus on patients and engaging and listening to staff is something that I’ll continue at Metro North Health. A good day at the office for me is when I’m out and about meeting staff, learning what’s working well and also what we can do to improve.”

💭 Monday Mantra - Nick Steele, Chief Executive of Metro North, who was permanently appointed to the role today. 👏 ...