Aboriginal and Torres Strait Islander Health

Our team assists you and your family with your journey to, during and after hospital.

When you attend any hospital make sure that you ask the staff to contact the Indigenous Hospital Liaison Officer (IHLO) or Indigenous Patient Journey (IPJ) Officer, to come and assist you.

Patients have access to:

  • Indigenous Hospital Liaison Officer (IHLO)
    Assist patients and their families, who reside in South East Queensland.
  • Indigenous Patient Journey Service (IPJ)
    Assist patient and their families who are travelling from rural, remote and regional communities.

Our services

We support you and your family by providing:

  • Bedside visits to explain the hospital system
  • Support and advocate your needs when speaking to hospital staff about important matters
  • Provide language translation services
  • Ensure you are aware of the different types of services available to you at the hospital
  • Help you stay up to date with your treatments to achieve long term best health outcomes
  • Transportation support (if you are eligible)

How to access this service

Aboriginal and Torres Strait Islander people can get support by contacting our team. Service providers can also refer a person using the contact details below.

Indigenous Hospital Liaison Service

Located: Demountable Building 43 (Next to TPCH Pool)
Phone: (07) 3139 5165
Team Leader phone: 04366 90306
Email: TPCH_IHLO@healht.qld.gov.au
Open: Monday and Friday 8.00am – 8.30pm, Tuesday to Thursday 8.00am – 5.00pm, Saturday and Sunday 10.00am – 6.30pm

Indigenous Patient Journey Service

Located: Demountable Building 43 (Next to TPCH Pool)
Phone: (07) 3139 6429
Team Leader phone: 04366 90306
Email: TPCH_IHLO@healht.qld.gov.au
Open: Monday and Friday 8.00am – 8.30pm, Tuesday to Thursday 8.00am – 4.30pm

After hours
Mobile: 0429 897 982

Community care (acute and primary care)

Central Referral Phone: 1300 658 252
Central Referral Fax: 3360 4822 Brisbane North
General Enquiries Phone: (07) 3492 1804

Reset

Contact us

Indigenous Hospital Liaison Service
Location: Demountable 43 (next to the TPCH pool)
Phone: (07) 3139 5165 or 0436 690 306
Email:
Open: Mon & Fri 8.00am - 8.30pm, Tues to Thur 8.00am - 5.00pm, Sat & Sun 10.00am - 6.30pm

Indigenous Patient Journey Service
Location: Demountable 43 (next to the TPCH pool)
Phone: (07) 3139 6429 or 0429 897 982
Email:
Open: Mon & Fri 8.00am – 8.30pm, Tues to Thur 8.00am - 4.30pm

Need help outside hours?

Patient Journey
After hours phone: 0409 583 967