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Never Again Podcast

Never Again Podcast

Created in collaboration with the Coroners Court of Queensland, the Never Again Podcast explores learnings from real healthcare investigations.

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10 hours ago

In healthcare, precision and accuracy are non-negotiable, even outside of the hospital ward or operating theatre. 🎯🧑‍💻

The STARS Medical Typing team ensures that patient information is recorded clearly and correctly in written form that can be sent back to a patient's GP for ease of information transfer.

Typing Team Leader Rebecca says that each person on her team produces on average 20 letters per day for healthcare professionals across STARS and their speed and accuracy are essential.

"I am from a legal background and learned the clinical terminology along the way. Sometimes there is difficulty in understanding certain language, so it always goes back to the clinician for sign off before being sent to patients."

"Our human eyes can pick up a lot of the errors which I don’t think something like AI could pick up as well. It is harder than it seems, but we have over 99% accuracy on our documents."
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In healthcare, precision and accuracy are non-negotiable, even outside of the hospital ward or operating theatre. 🎯🧑‍💻

The STARS Medical Typing team ensures that patient information is recorded clearly and correctly in written form that can be sent back to a patients GP for ease of information transfer. 

Typing Team Leader Rebecca says that each person on her team produces on average 20 letters per day for healthcare professionals across STARS and their speed and accuracy are essential. 

I am from a legal background and learned the clinical terminology along the way. Sometimes there is difficulty in understanding certain language, so it always goes back to the clinician for sign off before being sent to patients.

Our human eyes can pick up a lot of the errors which I don’t think something like AI could pick up as well. It is harder than it seems, but we have over 99% accuracy on our documents.
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/ metronorthhealth
In healthcare, precision and accuracy are non-negotiable, even outside of the hospital ward or operating theatre. 🎯🧑‍💻

The STARS Medical Typing team ensures that patient information is recorded clearly and correctly in written form that can be sent back to a patient's GP for ease of information transfer. 

Typing Team Leader Rebecca says that each person on her team produces on average 20 letters per day for healthcare professionals across STARS and their speed and accuracy are essential. 

"I am from a legal background and learned the clinical terminology along the way. Sometimes there is difficulty in understanding certain language, so it always goes back to the clinician for sign off before being sent to patients."

"Our human eyes can pick up a lot of the errors which I don’t think something like AI could pick up as well. It is harder than it seems, but we have over 99% accuracy on our documents."

...

12 0
Recovery doesn't end at hospital discharge and now for Caboolture Hospital patients, help is only one phone call away. 📞🏥

The nurse-led Discharge Support Service offers advice and support to patients discharged from medical and surgical wards regarding wound care. pain management and helping coordinate GP referrals and outpatient services. 

Clinical Nurse Consultant Lynette is leading the rollout of this service which builds on the success of the Post-Operative Discharge Support Service (PODSS) that was implemented at STARS. 

“Patients can contact the service within 30 days of leaving hospital to receive advice and support from our nursing team," she said. 

“PODSS has been incredibly successful in supporting patients after surgery and reducing the need for hospital readmission."

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The Queensland Centre for Gynaecologic Cancers (QCGC) based at the RBWH is where clinical excellence meets compassionate care. 

Monique is a Gynaecology Oncology Advanced Trainee Registrar/Fellow working within the QCGC and is involved in complex oncology surgeries, clinical appointments with patients and participating in research and trials to continue the development of treatment.

"I’m in my 5th year of Obstetrics and Gynaecology training. I was born here at the RBWH and worked here as a junior doctor and during my core O&G training. I was excited to have the opportunity to return to the Royal in the unaccredited Gynaecology Oncology Fellow role this year," she said.

"I really enjoy working with the expert team at the RBWH. We have a wonderful culture of teaching and learning within the department."

The Gynaecologic Oncology team are looking for their next intake of Fellows. If this sounds like you, click the link in our bio to apply.

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A new online therapy study is bringing quality care closer to home for people with post-stroke aphasia who live rurally. 💻❤️‍🩹

The TeleCHAT Implementation Study, delivered via telehealth, addresses the challenges presented by aphasia which is common in stroke survivors and affects a person’s ability to talk, read, write, and comprehend others speaking to them. 

Dr Jade Dignam from @uq_health Queensland Aphasia Research Centre pictured with STARS Speech pathologist Angela says that they have already received positive feedback from consumers saying they are feeling more confident in their communication and are highly satisfied with the virtual service. 

“Patients living in remote areas face great barriers in accessing treatment, and we want to address these health inequities,” Dr Dignam said. 

“We’ve had 3 participants – including one who lives in a rural town, and an 8 hour-drive from the closest medical centre – complete 50 hours of therapy in our first treatment block of the study.

“All therapies have been successfully adapted to be delivered online, and all participants were able to complete their care virtually, which is very encouraging.”

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