Improve innovation in care
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8%
at STARS
Metro North has launched our first Health Equity Strategy. The strategy aims to help close the health outcome gap for Aboriginal and Torres Strait Islander people and create more culturally appropriate and welcoming environments.
A new mental health short stay pathway has commenced at The Prince Charles Hospital. The pathway provides a safe inpatient service for adults in crisis for up to three days while they receive brief interventions and personalised recovery support.
I felt supported and cared for and the program really helped me learn how to cope in a time of need.
Room service using the patient engagement system at STARS is providing surgical patients with flexibility and choice. The model suits the patient’s food and nutrition needs and has reduced food wastage by 8%.
A new crisis support service is providing vital aid to patients who present to hospital emergency departments in mental health distress. The Safe Space at The Prince Charles Hospital allows patients with mental health concerns to be triaged into a separate area and paired with a Peer Assistant with a lived experience of mental illness, as well as a clinical staff member, to de-escalate the situation and minimise time spent in the Emergency Department.
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