Community and Oral Health consumer liaison officers heard consistent feedback that many patients didn’t understand why they needed certain dental treatment, or what that treatment and aftercare meant.

Eat Walk Engage is a state-wide delirium prevention program available on two wards at The Prince Charles Hospital. The program focuses on improving the mobility, cognitive engagement and nutrition and hydration of patients as a way of preventing delirium.

The team at Community and Oral Health have developed a new approach to partnering with the LGBTIQ+ community. This project started from an observation that services needed to be more welcoming and supportive of LGBTIQ+ consumers. A co-design approach was implemented and a working group was established.

One of the key achievements for Caboolture Hospital has been the outcome of the design of the Aboriginal and Torres Strait Islander Health space in the expanded Caboolture Hospital.

The Metro North Board Community Engagement Forum connects Aboriginal and Torres Strait Islander Elders, consumers and community partners with Metro North Health Board and Executive to assess readiness and progress authentic co-design of the Health Equity Strategy for Aboriginal and Torres Strait Islander peoples.

Over the last five years, the RBWH Emergency and Trauma Centre (ETC) has seen a 33% increase in annual presentations by people who identify as Aboriginal and Torres Strait Islander (to almost 4000 per year).

The Royal Brisbane Women’s Hospital (RBWH) Emergency Department (ED) incorporated an Aboriginal and/or Torres Strait Islander Senior Health Worker (SHW) into the multidisciplinary team.

Despite being available for many years, the COVID-19 pandemic forced the rapid upscale of telehealth services across Metro North Health back in early 2020.