Patients & visitors
Changes to visiting at RBWH
In line with the Chief Health Officer’s Direction, as of 1 am, Friday 25 September, visitors are now allowed at this facility. Hospital patients can have two visitors at any one time, for any length of time, within visiting hours. More than two visitors can be allowed to provide end-of-life support to a patient. Please contact the Nurse Unit Manager of ward or unit you wish to visit to arrange this.
You can visit a patient with one other person, for example if:
- You are providing general care and support to a patient
- You are supporting a child and you are the child’s parent, guardian or carer
- You are visiting a person with a disability and you are the person’s carer or a support person
- You are supporting someone who needs to go to the emergency department or an outpatient care appointment
- You are supporting someone who is pregnant, in labour or visiting after birth
You can visit with more than one other person if:
- You are providing end-of-life support for a patient.
You cannot visit (unless you are a patient) if:
- You have been diagnosed with COVID-19
- You have returned from overseas in the last 14 days
- You have been asked to self-quarantine
- You have had contact with a person with COVID-19 in the last 14 days
- You have a fever (37.5 degrees or more) or a cough, runny nose, sore throat or breathing difficulties.
We know visitors play an important role in a patient’s recovery, but these are exceptional times.
Technology can make it easier to stay in touch remotely, and we really encourage you to stay connected through phone, text, email, social media or video-chat.
If you’re new to video-chat, we have created some guides on how to best use your device to keep in touch. You can even use our free WiFi. Find out how to connect a patient to Wifi and download video call applications for free.