Indigenous Patient Journey

If you, or a family or community member, are coming to Brisbane for treatment, the Improving the Patient Journey (IPJ) team provides culturally appropriate advocacy and support to the Aboriginal and Torres Strait Islander community before, during and after your visit to the Royal Brisbane and Women’s Hospital or The Prince Charles Hospital.

We can assist you with:

  • keeping your appointments
  • providing one-on-one and family cultural support
  • transport from the bus, airport or train to the hospital
  • helping you to get excellent healthcare in either of the hospitals.

How to access this service

Contact us via email or call us to let us know your travel plans.

Royal Brisbane and Women’s Hospital

Located: Level 5 Ned Hanlon Building
Phone: (07) 3646 5612
Mobile: 0428 861 888
Email: Improving_the_Patient_Journey@health.qld.gov.au
Open: Monday and Friday 8.00am-8.30pm
Tuesday-Thursday 8.00am-4.30pm
Saturday and Sunday 10.00am-6.30pm

After hours
Mobile: 0409 583 967

The Prince Charles Hospital

Located: Demountable Building 23 (Next to TPCH Pool)
Phone: (07) 3139 6429
Mobile: 0429 897 982
Team Leader phone: (07) 3139 6622
Team Leader mobile: 0408 023 733
Email: Improving_the_Patient_Journey@health.qld.gov.au
Open: Monday and Friday 8.00am-8.30pm
Tuesday-Thursday 8.00am-4.30pm
Saturday and Sunday 10.00am-6.30pm

After hours
Mobile: 0409 583 967

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Contact us

Email:

Locations

Royal Brisbane and Women’s Hospital

The Prince Charles Hospital