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I have been offered a face-to-face appointment. Can it be by telehealth or telephone instead?

Q: I have been offered a face-to-face appointment. Can it be by telehealth or telephone instead?

For many genetic conditions it is necessary for our clinicians to physically examine you/your child and a complete assessment cannot be provided by telehealth or telephone. Our clinicians travel to regional centres to provide face-to-face clinics where needed. If you are likely to experience hardship by attending your local centre, please contact our team by telephone (07 3646 1686) or email ( ghq@health.qld.gov.au ) to discuss your options. Our clinicians are happy to provide you with a medical certificate to support your attendance. You may be eligible for the Patient Travel Subsidy Scheme (PTSS) if you need to travel to your face-to-face appointment.