Bookings and referrals2024-02-23T13:37:11+10:00

Bookings and referrals

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    Genetic Health Queensland (GHQ) is a specialist service and requires a written referral from your doctor. Please discuss with your doctor whether an appointment with GHQ will be of benefit to you.

    GHQ is a public health service provided by Queensland Health. Please note that we are only able to see patients who are 1) residents of QLD and 2) have a valid Medicare card. Eligible patients have no out-of-pocket expenses for services or genetic testing arranged by our service.

    Do I need to see genetics?

    • We are a specialist referral service. Many genetic conditions are fairly common and can be managed by your GP or relevant specialist. If you are not sure, please ask your treating doctor first.
    • Our clinicians are available to help answer a specific clinical question or support your doctor in making a diagnosis or developing a management plan.
    • We do not manage day-to-day patient care or provide long-term follow-up or screening. Once your assessment is complete, you will be discharged back to your referring clinician with a letter/summary detailing your assessment and any advice provided.

    How do I request a referral?

    • GHQ accepts referrals from GPs or specialists. Please discuss your concerns with your treating doctor. Please note that not all referrals are accepted.
    • Your doctor may review our referral criteria to determine if a referral is appropriate.
    • All referrals should be sent to the Metro North Central Patient Intake Unit.
    • Once your referral has been received, you and your doctor will be notified. If your referral is accepted you will be placed on a waitlist and contacted in due course.
    • Referrals reviewed by the clinical team are triaged based on clinical urgency.
    • Not all referrals are within scope of our service and your doctor will be notified if your referral is not accepted.

    Frequently asked questions

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    Contact us

    Genetic Health Queensland Outpatients Location: Level 6, Block 7 Royal Brisbane & Women's Hospital Campus HERSTON QLD 4029 Phone: (07) 3646 1686 Email: 

    In an emergency call 000.

    Refer a patient

    To refer your patient, view the

    Information for referrers

    Genetics General Referral Guidelines

    Genetics Cancer Referral Guidelines

    GP and Specialist Referral Hotline: 1300 364 938

    Need help outside hours?

    For non-urgent medical issues call 13 HEALTH (13 43 25 84) or visit your GP.

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