Metro North Clinical Advice Line

Connecting GPs directly to Metro North specialties.

The Metro North Health Clinical Advice Line connects local GPs to specialist advice from hospital and community clinicians. There are two pathways:

1. Phone line
2. Written request for advice.

The range of adult specialities currently available to support patient care in the community includes:
(This list will expand over time so keep coming back for the latest advice services available)

1. Phone advice

*Catchment – where the patient would usually be referred for a face to face specialist outpatient clinic appointment.

Note: If you think your patient is new to any of these services on the page, please ensure your patient is aware you are seeking advice and they consent to their demographic details, including Medicare number, being provided to Metro North Health at the time of the call.

Other advice lines and services for GPs can be found in our Services contact list

2. Written request for advice

GPs can seek advice via the written “request for advice” (RFA) via GP Smart Referrals (GPSR) for the specialties listed below. Details of how to send the RFA in GPSR and how the response is provided via the Request for Advice function on GPSR information sheet.

*Catchment – where the patient would usually be referred for a face to face specialist outpatient clinic appointment.

Please do not request urgent advice via this method. If there are no in-catchment services that offer Request for Advice for your patient, the Service will show as ‘Out of Catchment’. In this instance it is recommended that a referral is created to an appropriate service within catchment for the patient.