Acute Care Team (Mental Health)

The Acute Care Team Service is the point of access to Metro North Mental Health Services at The Prince Charles Hospital for people over 18 years old. The service offers comprehensive mental health assessment, treatment and support in managing mental health concerns in the short term.

Our services

You will speak with a health professional who will discuss your mental health needs and make a plan with you. We can visit you at home, at your GP’s office or in the clinic. We provide support to people experiencing a range of mental health concerns, including:

• psychosis
• mood disorders
• anxiety disorders
• substance use disorders.

Our team has a range of mental health professionals including psychiatrists, psychologists, social workers, nurses and occupational therapists.

How to access this service

You can access this service by:

• calling the 24 hour access number 1300 MH CALL (1300 642 255)
• gaining a referral from another government or non-government service
• gaining a referral from a family member or friend.