Crisis Stabilisation Unit

The Nujum Jawa Crisis Stabilisation Unit (CSU) (pronounced: Ujum Jarwa) located at The Prince Charles Hospital provides a dedicated therapeutic space for individuals experiencing a mental health crisis.

We offer services 24 hours a day, seven days a week to people aged 16 years or older, and access to a specialist mental health multidisciplinary team inclusive of lived experience workers, as an alternative to the Emergency Department.

Our services

We provide care to better support people experiencing a mental health crisis through our two stabilisation services:

• Our short-term (up to 23 hours) service provides targeted and effective care in a comfortable setting to resolve g crisis symptoms. We provide access to a range of support services in community, such as social services, peer support services and counselling, which could improve the overall quality of life and health outcomes for individuals experiencing a mental health crisis.
• Our short-stay unit (up to 72 hours) provides evidence-based, intensive and specialist care through the Short Stay Pathway (SSP) multidisciplinary team. The SSP takes a holistic approach to resolving mental health crisis and supports people through a program of tailored brief interventions specifically designed to manage the crisis, meet individual needs, and support longer-term recovery.

How to access this service

Admission to this service is through referral only. Our referring partners include:

• Queensland Ambulance Service
• Queensland Police Service
• The Prince Charles Hospital Emergency Department
• Metro North Mental Health
• MHCall service – 1300 642 255

Frequently asked questions