Assistance for you and your family2024-03-08T14:49:46+10:00

Assistance for you and your family

Accommodation and travel

If you live in a rural or remote area and need to travel more than 50km for specialist medical services that are not available locally, you may be eligible for the Patient Travel Subsidy Scheme (PTSS) to help with your travel and accommodation costs.

There are a number of hotels and motels located in the local area. If you require further information, hotel and motel brochures are available from the main reception desk in the foyer of the hospital or ask at the reception desk in the ward areas.

Accommodation near the hospital

Below is a list of accommodation options you may like to consider within a 5km radius of The Prince Charles Hospital (TPCH). This is a guide only and is not endorsed by TPCH. The Allied Health department has more information on accommodation nearby.

Quest Chermside on Playfield
Studio, 1 & 2 bedroom apartments (disability rooms)
38-40 Playfield Street
Phone: (07) 3624 0800

Quest Apartments Chermside
9 Thomas Street
Phone: (07) 3363 0100

Essence Serviced Apartments
541 Rode Road
Phone: (07) 3613 7400

Chermside Motor Inn
644 Gympie Road
Phone: (07) 3359 9255

Chermside Court (motel style)
Corner Farnell and Sparkes Street
Phone: (07) 3359 3988

The Chermside Apartments (apartments available for guests with disabilities)
22 Thomas St
Phone: (07) 3123 5600

Glen Alvie Apartments
81 Ethel Street
Phone: (07) 3054 1910 or 1800 225 269

Aboriginal and Torres Strait Islander hospital service

The Aboriginal and Torres Strait Islander hospital service supports and advocates for Aboriginal and Torres Strait Islander patients and their support persons through their hospital journey to, during and after hospital. We work with patients and families to make sure the appropriate care and support is given.

Language services – Interpreters

We offer interpreter services and hospital information in languages other than English.

Disability access

We have facilities to assist people with disabilities accessing the hospital. This includes:

  • Disabled parking spaces on the ground floor of the multi-storey car park, with ramp access to the main hospital building and Private Practice Clinic.
  • Disabled parking is also located next to the Extended Care, Palliative Care and Day Procedure facilities.
  • A dedicated drop off zone outside the main entrance to the hospital, in front of the Main Acute Building, accessed via Rode Road.
  • A drop off and pick-up area is also located at the front entrance of the Emergency Department.
  • The taxi rank is right outside the main entrance with access into the hospital.
  • Wheelchairs are available at the main entrance.
  • All floors across the hospital are accessible by lifts and have braille buttons and audible level announcements.
  • Disable accessible toilets are located on every floor. Please ask staff if you need further directions.
  • Nappy and incontinence bins are located throughout the hospital.

Advance care planning

Advance care planning is a process of planning for your future health and personal care so your values, beliefs and preferences are made known. This can help to guide decision-making at a future time if you cannot make or communicate your decisions.

Multi-Faith Centre and Pastoral Carers

People of all faiths and no particular faith are invited and encouraged to use the space. An Ecumenical Service is held each Wednesday at 10.00am and a Catholic Mass each Thursday at 9.00am. You can call “9” from your bedside phone and ask for a Chaplain if you wish.

Chaplains offer spiritual support and pastoral care to patients, visitors and staff.  This includes:

  • an accepting, compassionate, respectful and attentive presence to people of all or no particular faith
  • help and support in times of stress or crisis
  • prayers and the sacraments (e.g. communion)
  • regular Christian services in the Multi-Faith Centre.

For more information phone: (07) 3139 4366

Contact us

The Prince Charles Hospital
Rode Road
Phone: (07) 3139 4000

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