Quality of Care Snapshot 2020-212022-03-11T15:30:59+10:00


Improve outcomes of care

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Prevent harm and increase reliability of care

Prevent harm and increase reliability of care

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Communicate better

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Strengthen our patient safety & quality improvement culture

Strengthen our patient safety & quality improvement culture

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Clinical Streams


Robotic surgery has increased by 38% in 2020-21 with 563 procedures completed. This includes a 91% increase in colorectal procedures, a 17% increase in gynae oncology, 58% increase in hepatobiliary, a 55% increase in orthopaedics, and a 14% increase in urology procedures.

Robotic surgery illustration

Cancer Care

Royal Brisbane and Women’s Hospital welcomed three of five new McGrath Breast Care Nurses in Brisbane in August. From the time of diagnosis, and throughout treatment, these specially trained nurses inform, organise, empower and support people with breast cancer and their families.

Cancer care

Heart & Lung

A partnership in 2020 between Metro North Health and Australian Catholic University is providing an innovative student led model of evidence based pulmonary and cardiac rehabilitation. The successful partnership has so far supported an additional 38 rehabilitation places for Metro North patients, resulting in improved health and health-related quality of life, increased capacity, and improved access closer to home through a sustainable model.


Metro North rheumatologists have commenced an outreach/telehealth service to provide rheumatology care closer to home for Wide Bay residents. This service has been established after many years of advocacy from consumers, Healthcare Excellence and Innovation and the Australian Rheumatology Association.

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Teleheath icon

Women’s & Children’s

The Termination of Pregnancy Nurse Navigator service was piloted from October 2020 to June 2021. During the pilot, of the 138 women requesting termination of pregnancy services, 80% (110) were navigated through the process by the Nurse Navigator, with 35% requiring intensive navigation including multiple referrals to wrap around services.

Womens and childrens

Emergency Medicine

Caboolture Emergency Department received the 2021 Sustainable Healthcare Award from Bond University Healthcare Innovations Program. The Caboolture Emergency team’s ‘Seen In Time’ performance is consistently above Health Round Table group median and is consistently within the top 25% of the Emergency Care Program group.

Emergency medicine

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Safe Space supporting those in distress

An innovative model of care provided by Metro North Mental Health (MNMH) at The Prince Charles Hospital (TPCH) is providing valuable support for patients presenting to the Emergency Department with mental health distress.
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World-first treatment for silicosis at The Prince Charles Hospital

Clinicians and researchers from The Prince Charles Hospital (TPCH) and The University of Queensland (UQ) have developed whole lung lavage, a ground-breaking new treatment that provides hope to those suffering with artificial stone silicosis.
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CF Unit brings exercise home to patients

An innovative virtual exercise program introduced by TPCH’s adult cystic fibrosis physiotherapy team is having great success with patients.
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New Cardiac Genomics Services provides personalised medicine

The introduction of a cardiac genomics service at TPCH is providing patients with greater access to personalised medicine through early detection of inherited cardiac diseases.
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Innovative Metro North and QAS model helps those in mental health crisis

An innovative Metro North and Queensland Ambulance Service (QAS) co-responder model is providing consumers in mental health crisis within the community faster access to the safe and specialised mental health assessment and care they need.
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