Quality of Care Report 2015-20162020-09-29T11:40:44+10:00

Quality of Care Report 2015-2016

This report showcases our quality and safety systems and achievements of our health service for you – our patients, consumers, carers and partners.

The articles in this report are a snapshot of our services, who we care for, and how we are leading the way in many areas of person-centred care and clinical excellence. It highlights the innovation and cutting-edge technology that is driving health care into the future, and how our highly skilled workforce is making a positive difference to the lives of almost one million patients in our service catchment, and many more who access our state-wide services.

As our community grows, we are treating and providing care for more people  than ever before. Through a strong partnership with Brisbane North PHN, we continue to work collaboratively to plan for the future, improving access to health care services across the care continuum.

Quality and safety remain our key focus at all times and we are proud of what we have achieved in the past year in improved safety, care and a positive experience for our patients.

As always, we look forward to hearing your feedback and what topics you would like to read about in future editions.

We would also like to take this opportunity to thank our many volunteers in all our facilities and those we work closely with everyday to deliver care to our community.

Note: There have been nil recorded complaints made by, or on behalf of a child, of the actions or inactions of the health service or a health professional, in relation to a child protection matter, for the 2015-2016 reporting period.