Leading Health Services Innovation Program2023-06-27T11:40:03+10:00

Leading Health Services Innovation Program

Join our new generation of change makers

Healthcare systems and services around the world are increasingly complex and changing in nature.  Metro North Health is committed to supporting its workforce to innovate, transform and lead improvements for our health service over the next 10 years!

Since 2018 Metro North Health has committed to building staff capability and developing skills to embed value-based health care through:

  • Understanding the funding, organisation, and evaluation of health services
  • Identifying health service problems
  • Undertaking a thorough analysis of enablers and barriers to sustaining health service improvement
  • Designing programs for implementation, and
  • Embedding good evaluation practices that examine health and cost consequences of change.

Embedding value-based health care whilst driving real-time frontline projects.

Metro North Health has partnered with Griffith University to co-design and deliver the Leading Health Service Innovation program.

Designed specifically for 30-40 middle managers, and emerging change leaders, including clinicians and health service administrators, Griffith University will be delivering a part time, two year (one course in trimester 1 and 2) bespoke innovation, improvement, and health economics program that includes:  

  • a graduate certificate qualification including:
    • student membership with the Australasian College of Health Service Management (ACHSM)
    • an annual conference and three roundtable discussions with guest lecturer presentations from health service executives and industry experts
    • a dedicated Metro North Research Learning Coordinator and Coach to support you throughout your transformative learning journey.
    • Applications for cohort 2 open in first quarter of 2024 for cohort 2 commencing in July 2024.
  • shareable, certified micro-credentials in leadership and health economics for personal professional development (for those not enrolled in the Graduate Certificate), endorsed by Metro North and subject to approval by Griffith University.
    • Micro-credentials will commence in 2024.

Read more about the program below.

Details are released progressively so be sure to sign up below for more information.

Designed for both clinical and non-clinical staff, every aspect of this program’s development is being influenced by Metro North Health Staff and Executive feedback to equip you with contemporary, leading-edge knowledge and skills to meet our current and future needs as a health service. You will learn how to design and lead change through projects and change agendas.

The Graduate Certificate in Health Services Innovation integrates authentic assessment tasks focused on the application of knowledge and skills across four courses:

  • Australian healthcare systems, reform and change innovation
    • This course focuses on the Australian and international healthcare systems to particularly focus and examine the necessity and opportunities for expanded and improved ways of enabling reform, change, and stimulation of an innovation culture and set of opportunities.
  • Leading innovation and development in healthcare
    • This course combines the critical elements of leadership, facilitating an innovative culture, and achieving successful implementation.  Learners will have opportunity to reflect on their own leadership styles, flexibility and adaption of leadership competencies and behaviours in different situations and settings.
  • Health economic evaluation
    • In this course, students will learn the principles of economic evaluation, how to critically appraise economic evaluations and how economic evaluations can inform value-based decision making. Students will be introduced to economic evaluation approaches such as cost effectiveness, cost utility and cost benefit analysis in assessing various healthcare interventions to guide decision making and setting priorities.
  • Health improvement evidence and implementation project
    • This course focuses on innovation and implementation science in the healthcare setting and on the use of improvement and implementation frameworks and methods that can be put into practice. Participants will practically design, implement and evaluate improvement and change projects.

Delivered part-time over two years, this Graduate Certificate is offered in a blended learning mode, which combines online, self-directed and face-to-face workshops (delivered at Griffith University’s Southbank Campus) in work time.

You will need to complete self-directed learning for assessments and to prepare for each highly interactive workshop day.  The workshops provide opportunities for you and your cohort colleagues to facilitate deeper understanding of the material and build rapport with your fellow change makers of all professions from throughout the health service.

As a clinician or health service administrator, you are a living example of Metro North Health’s “Values in Action”. You have a growth mindset, have cultivated the art of listening for understanding, can think outside the box, have an optimistic and positive outlook while being driven by a passion for, and deep commitment to improving patient outcomes within your role.

You “lead from where you are” and know how your work (wherever you work), contributes to your Facility/ Directorate/ Stream’s vision. You are well respected by your team, service line and department and advocate for evidence-based practice. You are willing to translate newly acquired skills into your workplace and share learnings with your team.

Griffith University entry requirements for graduate certificate program

  • any Bachelor degree;OR
  • a health-related diploma PLUS two years relevant work experience in the health or aged-care sector;OR
  • a minimum of five years equivalent full-time work experience in administrative, management and leadership roles within healthcare organisations (students would be expected to have career goals to work in health-related organisations). For these applicants, a statement / letter of support from your Manager on official letterhead will be required.Contact the Metro North Learning Coordinator to obtain templates and instructions.

To understand the university pre-requisites and English language requirements for the program, please access the Griffith University program page.  Staff can only access this program through the Metro North Health selection process.

What does Metro North Health need from you?

You’ll be expected to:

  • enrol as a student at Griffith University, and abide by Griffith University policies and procedures
  • commit to and actively engage in all aspects of the program, including learning and assessment tasks
  • attend all face-to-face workshops (recognised as “workday”)
  • attend relevant roundtables, and annual conference at Griffith University’s Southbank campus (using PDL or relevant SARAS leave)
  • support and facilitate healthcare / health service improvement in your service line/ facility/ directorate/ stream and be mentored by cohort colleagues and Alumni
  • use your annual professional development leave to attend the face-to-face workshop days (noted below)
  • contribute to course fees each trimester as determined by your occupational classification (aligns with Queensland Health Professional Development Allowance (PDA) (If you don’t receive a PDA allowance there will be an out-of-pocket fee of $600 per year) (noted below)

How will Metro North Health support you?

You will become part of a community of over 100 like-minded Health Service Innovators from across Metro North Health who have been selected for their passion and commitment to creating a healthcare improvement culture, from where they are.

You will be guided by the Metro North Research Learning Coordinator as you transition back to study whilst navigating the nuances, opportunities and mindset required to lead innovative change in the workplace.

Co-contribution fees

Each semester you will be invoiced the co-contribution fee based on your professional stream by Metro North Research. In 2023, the fees are as follows:

Occupational classification Co-contribution fee each semester
Medical (including Senior Medical and Visiting Medical) $3230 (Full cost – no MNHHS subsidy)
Medical (Resident Medical Officers excl interns) $3230 Full cost – no MNHHS subsidy
Nursing $871.75*
Health Practitioner $913.00*
Administration / Operational $300.00*

* Subject to change in line with Enterprise Bargaining agreements

Professional development leave

Metro North Health and your sponsoring facility/ directorate/ stream is heavily subsidising your participation through recognising your attendance at face-to-face workshop days is considered a “normal workday” (similar to Executive Leaders Program).

You will be asked to contribute your annual Professional Development Leave (PDL) based on your professional stream entitlement for workshop days (20 workshop days in total) across 2023 (5 days), 2024 (10 days), 2025 (5 days).

The 5 days are spread across the semester, with no more than 2 consecutive days in a row. Additional days in excess of PDL are considered normal workdays supported by your work unit. In circumstances where no PDL is available you will be supported to apply for SARAS as essential training.

Applications will open first quarter of 2024

Put your best foot forward and work with your line manager to identify problems and build your track record in identifying, planning and managing healthcare improvement/ health service innovations.

Visit the Helix Hub via QHEPS (QLD Health computer required) for resources and tools to guide the identification of problems in the workplace.

Reach out to Metro North’s Learning Coordinator and Coach Louise D’Allura.

Email:  MetroNorthResearch-GradCertHSI@health.qld.gov.au
Phone: (07) 3647 9761

Contact us

Reach out to Metro North’s Learning Coordinator and Coach Louise D’Allura.

Email:  MetroNorthResearch-GradCertHSI@health.qld.gov.au
Phone: (07) 3647 9761

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