Leading Health Services Innovation Program2024-02-12T12:40:27+10:00

Leading Health Services Innovation Program

Join our new generation of change makers

Healthcare systems and services around the world are increasingly complex and changing in nature.  Metro North Health is committed to supporting its workforce to innovate, transform and lead improvements for our health service over the next 10 years!

Since 2018 Metro North Health has committed to building staff capability and developing skills to embed value-based health care through:

  • Understanding the funding, organisation, and evaluation of health services
  • Identifying health service problems
  • Undertaking a thorough analysis of enablers and barriers to sustaining health service improvement
  • Designing programs for implementation, and
  • Embedding good evaluation practices that examine health and cost consequences of change.

Embedding value-based health care whilst driving real-time frontline projects.

Metro North Health has partnered with Griffith University to co-design and deliver the Leading Health Service Innovation program.

Designed specifically for 30-40 middle managers, and emerging change leaders, including clinicians and health service administrators, the program includes:

  • The Graduate Certificate in Health Services Innovation (Accreditated by ACHSM).
  • Delivered part time over 2 years (one course in Trimester 1 and 2) and offered in blending learning mode (which combines online, face-to-face and self-directed learning activities. Includes:
    • student membership with the Australasian College of Health Service Management (ACHSM)
    • an annual conference and three roundtable discussions with guest lecturer presentations from health service executives and industry experts
    • a dedicated Metro North Research Learning Coordinator and Coach to support you throughout your transformative learning journey.
    • Applications for cohort 2 open in first quarter of 2024 for cohort 2 commencing in July 2024.
  • shareable, self-funded micro-credentials in leadership and health economics for personal professional development (for those not enrolled in the Graduate Certificate), endorsed by Metro North and subject to approval by Griffith University.
    • Micro-credentials will commence in 2024.

Key Dates

  • February and March 2024 – Virtual Roadshows & Book a Discovery Call
  • March – April 2024 – Applications open
  • 21 April 2024 – Applications close midnight
  • May 2024 – Applications reviewed and shortlisted
  • June 2024 – Applicants notified and application to Griffith University
  • July 2024 – Program starts Trimester 2, 2024

Read more about the program below.

Details are released progressively so be sure to sign up below for more information.

Designed for both clinical and non-clinical staff, every aspect of this program’s development is being influenced by Metro North Health Staff and Executive feedback to equip you with contemporary, leading-edge knowledge and skills to meet our current and future needs as a health service. You will learn how to design and lead change through projects and change agendas.

The Graduate Certificate in Health Services Innovation integrates authentic assessment tasks focused on the application of knowledge and skills across four courses:

  • Australian healthcare systems, reform and change innovation
    • This course focuses on the Australian and international healthcare systems to particularly focus and examine the necessity and opportunities for expanded and improved ways of enabling reform, change, and stimulation of an innovation culture and set of opportunities.
  • Leading innovation and development in healthcare
    • This course combines the critical elements of leadership, facilitating an innovative culture, and achieving successful implementation.  Learners will have opportunity to reflect on their own leadership styles, flexibility and adaption of leadership competencies and behaviours in different situations and settings.
  • Health economic evaluations
    • In this course, students will learn the principles of economic evaluation, how to critically appraise economic evaluations and how economic evaluations can inform value-based decision making. Students will be introduced to economic evaluation approaches such as cost effectiveness, cost utility and cost benefit analysis in assessing various healthcare interventions to guide decision making and setting priorities.
  • Health improvement evidence and implementation project
    • This course focuses on innovation and implementation science in the healthcare setting and on the use of improvement and implementation frameworks and methods that can be put into practice. Participants will practically design, implement and evaluate improvement and change projects.

Delivered part-time over two years, this Graduate Certificate is offered in a blended learning mode, which combines online, self-directed and face-to-face workshops (delivered at Griffith University’s Southbank Campus) in work time.

You will need to complete self-directed learning for assessments and to prepare for each highly interactive workshop day.  The workshops provide opportunities for you and your cohort colleagues to facilitate deeper understanding of the material and build rapport with your fellow change makers of all professions from throughout the health service.

Coming Soon: Leading Health Services Innovation 2024 Guide for Applicants.

As a clinician or health service administrator, you are a living example of Metro North Health’s “Values in Action”. You have a growth mindset, have cultivated the art of listening for understanding, can think outside the box, have an optimistic and positive outlook while being driven by a passion for, and deep commitment to improving patient outcomes within your role.

You “lead from where you are” and know how your work (wherever you work), contributes to your Facility/ Directorate/ Stream’s vision. You are well respected by your team, service line and department and advocate for evidence-based practice. You are willing to translate newly acquired skills into your workplace and share learnings with your team.

Put your best foot forward and work with your line manager to identify problems and build your track record in identifying, planning and managing healthcare improvement/ health service innovations.

Visit the Helix Hub via QHEPS (QLD Health computer required) for resources and tools to guide the identification of problems in the workplace.

Griffith University entry requirements for graduate certificate program

  • any Bachelor degree; OR
  • a health-related diploma PLUS two years relevant work experience in the health or aged-care sector; OR
  • a minimum of five years equivalent full-time work experience in administrative, management and leadership roles within healthcare organisations (students would be expected to have career goals to work in health-related organisations). For these applicants, a statement / letter of support from your Manager on official letterhead will be required. (Contact the Metro North Learning Coordinator to obtain templates and instructions.)

To understand the university pre-requisites and English language requirements for the program, please access the Griffith University program page.  Staff can only access this program through the Metro North Health selection process.

What does Metro North Health need from you?

You’ll be expected to:

  • enrol as a student at Griffith University, and abide by Griffith University policies and procedures
  • commit to and actively engage in all aspects of the program, including learning and assessment tasks
  • attend all face-to-face workshops (recognised as “workday”)
  • attend relevant roundtables, and annual conference at Griffith University’s Southbank campus (using PDL or relevant SARAS leave)
  • support and facilitate healthcare / health service improvement in your service line/ facility/ directorate/ stream and be mentored by cohort colleagues and Alumni
  • use your annual professional development leave to attend the face-to-face workshop days (noted below)
  • contribute to course fees each trimester as determined by your occupational classification (aligns with Queensland Health Professional Development Allowance (PDA) (If you don’t receive a PDA allowance there will be an out-of-pocket fee of $600 per year) (noted below)

How will Metro North Health support you?

You will become part of a community of over 100 like-minded Health Service Innovators from across Metro North Health who have been selected for their passion and commitment to creating a healthcare improvement culture, from where they are.

You will be guided by the Metro North Research Learning Coordinator as you transition back to study whilst navigating the nuances, opportunities and mindset required to lead innovative change in the workplace.

Course fees

There are four courses in the Graduate Certificate. Each semester Metro North Health will invoice you a course fee that aligns to your professional stream’s Professional Development Allowance with the gap funded by Metro North Health. In 2024, the fees for each course are as follows:

Occupational classification Course fee invoiced each Semester (FY 2024) Course fee invoiced each Semester (FY 2025)
Medical (including Senior Medical and Visiting Medical) $3391.50^ (Full cost – no MNHHS subsidy) $3561.08^ (Full cost – no MNHHS subsidy)
Medical (Resident Medical Officers excl interns) $3391.50^ (Full cost – no MNHHS subsidy) $3561.08 ^ (Full cost – no MNHHS subsidy)
Nursing $1053.50* $1447.00*
Health Practitioner and Dental Officers $987.50* $1017.00*
Administration / Operational / Professional/ Technical Officers (and other Officers not noted) $300.00* $300.00*

^ CPI increase capped    * Subject to change in line with Enterprise Bargaining agreements

Professional development leave

Metro North Health and your sponsoring facility/ directorate/ stream is heavily subsidising your participation through recognising your attendance at face-to-face workshop days is considered a “normal workday” (similar to Executive Leaders Program).

You will be asked to contribute your annual Professional Development Leave (PDL) based on your professional stream entitlement for workshop days (20 workshop days in total) across 2024 (5 days), 2025 (10 days), 2026 (5 days).

The 5 days are spread across the semester, with no more than 2 consecutive days in a row. Additional days in excess of PDL are considered normal workdays supported by your work unit. In circumstances where no PDL is available you will be supported to apply for SARAS as essential training.

Applications will open from March – April 2024 via Smarty Grants.
Applications close Sunday 21 April 2024 at Midnight.

Your application consists of:

  • A 1-page statement (2 max) (submitted via Smarty Grants) outlining:
    • motivations for applying; experience introducing improvements (clinical / non-clinical areas) either as a peer/ change champion; benefits for your team gained through your participation; willingness to challenge yourself and adopt new ways of thinking.
  • Names of two referees (ideally)
    1. Your current Line Manager.  This program is designed for one person to gain, then share the learnings with their team after each workshop and implement a project at the conclusion of the two-year part-time program. Metro North Health is investing in you to lead from where you are and address local problems / opportunities that align to strategic/ Facility/ Directorate/ Stream priorities.
    2. A Professional Referee. This referee (e.g. current/ previous line manager or key stakeholder from a project) must be able to verify you have skills to be a Metro North change champion / facilitator (problem identification, introducing small changes/ improvements and influence and lead from where you are).
  • 2-page curriculum vitae (CV) with you academic and work history
  • LinkedIn profile URL (if available).

Want to be considered for a July 2024 intake?

  1. Fill in your details to be notified for the Virtual Roadshows
    • Wednesday 21 February 0900-1000
    • Thursday 29th February 1300-1400
    • Tuesday 12th March 1230-1330
    • Tuesday 19th March 0900-1000
  2. Meet with your line manager.  You are required to produce evidence your line managers understands their obligations and also agrees to participate (advocating knowledge sharing, meeting attendance and attend a Griffith University Roundtable with executives, your mentoring and advocacy to be considered for one of 30 spots in the program).
  3. Book in a Discovery Call with the Metro North Learning Coordinator.  Through this one-on-one conversation you’ll be able to see if there is an alignment with your skill set and mindset for this bespoke Metro North Health opportunity for middle managers, and emerging change leaders. Remember this opportunity is for both clinicians and health service administrators.
  4. Submit your application by 21 April 2024 to the Metro North Research SmartyGrants website (when it goes live).

Reach out to Metro North’s Learning Coordinator and Coach Louise D’Allura.

Email:  MetroNorthResearch-GradCertHSI@health.qld.gov.au
Phone: (07) 3647 9761

Contact us

Reach out to Metro North’s Learning Coordinator and Coach Louise D’Allura.

Email:  MetroNorthResearch-GradCertHSI@health.qld.gov.au
Phone: (07) 3647 9761

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