Metro North Health is the largest and most diverse health service in Queensland. We represent one of Australia’s most dynamic work forces, employing more than 22,000 people in clinical, non-clinical and support roles.
We have hospitals and facilities located at:
- Royal Brisbane and Women’s Hospital, Herston
- Surgical, Treatment and Rehabilitation Service (STARS), Herston
- The Prince Charles Hospital, Chermside
- Redcliffe Hospital
- Caboolture Hospital, Kilcoy Hospital and Woodford Correctional Health Service
- Community and Oral Health, located at Northlakes and Brighton and at other locations throughout Metro North
- Satellite health centres located at Caboolture, Kallangur and Bribie Island
Workplace benefits
Find out about the great benefits for our staff, including attractive pay, flexible working and exciting opportunities to develop your skills and care.
Find a job
Become a part of our team. Find current vacancies and pre-employment requirements.
Explore your future in healthcare administration
Metro North Health offers a clear and supportive career pathway for Administration Officers (AO), ranging from entry-level to senior leadership roles. Whether you’re just starting out or ready to lead teams and strategy, there’s a place for you here.
Where You Can Work
These roles exist across many departments, including:
- Administration & Clerical Support
- Finance
- People & Culture
- Policy & Governance
- ICT Projects & Support
- Media & Communications
- Procurement
- Project Support
- Facilities Management
Why work in Administration at Metro North Health?
At Metro North Health, administration professionals are the backbone of our healthcare system. Whether you’re supporting frontline services or leading strategic initiatives, your work directly impacts patient care and organisational success.
Here’s what sets us apart:
- Meaningful work that supports Queensland’s largest health service
- Clear career pathways from entry-level to senior leadership
- Supportive teams and a culture of learning and growth
- Diverse opportunities across HR, finance, ICT, communications, and more
Join us and build a career where your skills matter — and your growth is supported every step of the way.
AO2–AO3: Entry-Level Roles – Leading Self
Ideal for: School leavers, trainees, or those new to healthcare administration
These roles focus on developing foundational skills and confidence in a supportive environment. You’ll work independently with guidance, contributing to day-to-day operations.
Key responsibilities:
- Data entry and appointment scheduling
- Responding to enquiries
- Maintaining records
- Supporting teams across finance, HR, ICT, communications, and more
Skills you’ll need:
- Strong communication and organisation
- Basic clerical and computer skills
- Willingness to learn and follow procedures
Development opportunities:
- On-the-job training
- Performance feedback and mentoring
- Opportunities for further study and external training
AO4–AO5: Mid-Level Roles – Leading Through Expertise
Ideal for: Experienced professionals ready to lead projects or small teams
These roles involve applying specialist knowledge and/or supervising others to deliver team outcomes. You’ll contribute to strategic goals and may represent Metro North in your area of expertise.
Key responsibilities:
- Preparing reports and complex correspondence
- Developing procedures and offering policy advice
- Supervising junior staff or coordinating small teams
- Providing subject matter expertise and stakeholder support
Skills you’ll need:
- Leadership and supervisory capabilities
- Strong communication and negotiation skills
- Ability to interpret policies and manage resources
- Specialist knowledge in your area of work
Development opportunities:
- Leading projects and teams
- Developing training programs
- Career counselling and performance management
- External study and professional development
AO6–AO7: Team Leadership Roles – Leading Teams
Ideal for: Professionals managing teams, programs, or multiple projects
These roles focus on managing complex tasks or programs with limited direction, aligning operations with corporate goals while exercising significant autonomy.
Key responsibilities:
- Coordinating resources and managing teams
- Making impactful decisions within a specific area
- Developing guidelines and influencing operational outcomes
- Representing Metro North internally and externally
Skills you’ll need:
- Advanced leadership and decision-making
- Strategic planning and resource management
- High-level communication and stakeholder engagement
- Deep understanding of government policies and procedures
Development opportunities:
- Management training and mentoring
- Strategic project leadership
- External study in leadership and governance
- Workforce planning and organisational development
AO8: Senior Leadership Roles – Leading the Function
Ideal for: Senior leaders overseeing services, strategy, or geographic areas
AO8 roles are responsible for guiding other leaders and influencing outcomes across Metro North Health and beyond. You’ll lead major functions, projects, or advisory areas with a focus on strategic impact.
Key responsibilities:
- Overseeing significant projects and service areas
- Developing policies, procedures, and strategic plans
- Managing budgets and resource allocation
- Advising executives and representing Metro North externally
Skills you’ll need:
- Exceptional leadership and strategic thinking
- High-level decision-making and policy development
- Expertise in your professional domain
- Ability to influence across departments and with external stakeholders
Development opportunities:
- Executive leadership programs
- Strategic planning and governance training
- Cross-sector collaboration and representation
- Advanced study in public administration or health leadership