Telehealth (video call)

Did you know you can ask your doctor/health professional if you can have your next appointment by Telehealth (video call)?

Telehealth is a safe and effective way of delivering care in your home without physical contact. The Queensland Health Telehealth Portal provides an easy, safe and secure way to videocall with your doctor or health professional from your computer, tablet or smart phone. A Telehealth appointment may also be possible from your local QH facility, GP Clinic, or NGO please discuss options with our staff.

When connecting from home, we strongly recommend doing a test call before your appointment. You are able to test your equipment at any time. Telehealth Technical Support is available 7:45am – 5:00pm Monday – Friday on 1800 066 888.

It is also recommended to upgrade to the latest software version for the best audio and video experience. Instructions on how to upgrade your device can be found by clicking on the below links:

Some of the commonly asked questions are also answered in this Telehealth quick reference guide. If you still have questions, or if you were not able to successfully complete a test call, please call the clinic that you are booked into to discuss.

Contact us

Telehealth Technical Support

Phone: 1800 066 888
Hours: 7:45am – 5:00pm Monday – Friday

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