What is the videocall (Telehealth) pod?
Our videocall (Telehealth) pod is a private, soundproof booth designed to help you connect to your hospital telehealth appointments with ease and confidence.
Located at the Brighton Wellness Hub, corner of Nineteenth Avenue and Hornibrook Highway, Brighton, our pod is perfect for patients who may not have access to a device with a camera and audio, or reliable internet at home.
The pod is equipped with lighting, air conditioning and a height-adjustable desk.

Why choose the videocall (Telehealth) pod for your appointments?
- Supportive Staff
The friendly staff are there to assist you with ensuring you feel confident using the technology and connecting with your healthcare professional for your hospital appointment. - Privacy and Comfort
Telehealth appointments in a private, soundproof environment. - Equitable Access
Telehealth appointments provide a convenient way for patients who cannot attend hospital appointments in person to receive the care they need. - Convenient Location
The Brighton Wellness Hub offers plenty of free parking, making it easy for you to visit.
- Stay Local
Feel safer by not having to leave your community for your appointments. - Save Time and Money
No need for you to travel or pay for transport and parking and avoid the hassle of hospital waiting rooms. - User-Friendly Equipment
Our pod is equipped with everything you need to connect to your hospital telehealth appointment, even if you’re not tech-savvy.
Other support
Patients who have an NDIS package can receive support to connect to their Telehealth outpatient appointments at the Brighton Wellness Hub by contacting any of the below community providers:
Technical support
For technical issues call the eHealth Technical Support Team on:
- 1800 066 888
- Monday – Friday 7:45am – 5:00pm