Telehealth (Easy Read)2024-09-12T14:17:27+10:00

Telehealth Services (Easy Read)

Telehealth is a video call that is a safe and easy way of delivering healthcare.

Telehealth is a video call.

Telehealth is when you talk to a health provider on a video call.

It is a safe and easy way to get healthcare.

Devices for telehealth

You can use Telehealth at home on your

  • Computer
  • Tablet
  • Smart phone
Local public hospital illustration

You may also be able to get a Telehealth appointment with

  • Your local public hospital
  • Your doctor
  • Some other healthcare services

Ask your health professional about using Telehealth (video call).

This webpage is about outpatient Telehealth appointments.

Outpatient is when you are not staying in hospital.

Test if Telehealth works on my device

Click the link below to see if you have everything you need for Telehealth.

Test my device

I am a patient (Easy Read)

Find out what to do for Telehealth

  • Before your appointment
  • At your appointment
  • After your appointment

I am a support person (Easy Read)

Find out how to support a patient for Telehealth

  • Before an appointment
  • At an appointment
  • After a Telehealth appointment

I am a healthcare provider

Some patients may need support from their healthcare team to join an appointment.

We explain how to connect and support a patient using Telehealth.

Virtual services

To find out more about other virtual services visit:

Virtual Emergency Care Service

Need an Emergency Department? You may be able to use the Virtual Emergency Care Service instead.

Metro North Virtual Ward

The Virtual Ward provides hospital-level care to people in their place of residence.

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