Funding and time
In co-design, you shouldn’t have a pre-defined solution or outcome, as this will be co-designed with your team as part of the process. This can make it challenging to calculate the time and funding needed. However, we will try to break it down into the important parts below.
Tips:
- Always include a budget for consumer engagement in your project plans. If your project doesn’t have dedicated funding, talk to your line manager/ project sponsor before you start to ensure that there are funds available to pay for people’s contributions.
- Before you start, have a conversation with each non-staff member involved in the co-design team to ask them how you can best recognise and honour their contribution.
- Be transparent with your budget within your co-design team. Holding control of your budget is another way that power imbalances are reinforced.
- Refer to the standard payment rates set by Metro North in the Partnering with Consumers – Reimbursement and Payment Procedure (internal access only). As a general rule, attending a meeting or workshop will be paid at the “standard rate” and being a project co-lead or on the co-design team will be paid at a “special rate”.
- Consider how you will pay for any out-of-pocket expenses such as parking.
- Often we underestimate the time required to be prepared to fully participate in meetings and workshops, so be realistic in what you ask of people and ensure you pay them for their time.
- You can also recognise people’s contribution by publicly acknowledging their contribution through authorship on project reports and publications, and inviting them to co-present the project outcomes at internal and external meetings and forums.
- Ensure timely and smooth payment procedures are communicated to non-staff members
- Managing the budget for co-design projects can be more complicated than other types of projects. This budget spreadsheet might be helpful for you to track consumer payment forms submitted and paid.

