Cang Dang, Executive Director
It’s a big week of important days, with International Day of the Midwife last Sunday and International Nurses Day this coming Sunday.
This Sunday is also Mother’s Day, and I’d like to thank everyone who will be caring for patients and supporting family visits to hospital inpatients on this special day.
This week, one of the questions I was asked was about the Redcliffe Hospital Expansion and what our models of care will look like when we double the size of the hospital.
The answer to that question lies in our model of care planning. Model of care planning is one of the big strategic bodies of work that we must complete before the new clinical services building becomes operational. Matt Wharton will lead this body of work with help from our Planning and Performance team.
To help us develop those models of care, we’ll soon be calling for expressions of interest to join around 30 working groups, each focusing on different clinical services and areas. Each working group will be led and informed by service leaders, subject matter experts, and the clinicians who will be delivering patient care in our new clinical services building.
This process is something that I’ve done at other hospitals before joining Redcliffe, and there is only one opportunity to get this planning right. Decisions that we make now will impact the care we deliver for years to come.
Celebrating our Nurses and Midwives
International Day of the Midwife and International Nurses Day are special days in our hospital calendar. Few professions are as trusted in our community or as essential to health care as our nurses and midwives.
The highlight of our celebrations was our annual nursing and midwifery awards on Thursday afternoon.
Congratulations again to all of this year’s award recipients, including:
- Nurse of the Year – Jolene Sharp (pictured left with nursing director Fiona Packwood and NUM Paul Wynne)
- Midwife of the Year – Claire Emblen (pictured below with MUM Jeanie Cooper)
- Excellence in Clinical Practice – Louise Hutt
- Excellence in Teamwork – Teghan Taylor
- Excellence in Education, Teaching, Research and Innovation – Donna Flaherty
- Excellence in Strengthening Patient Safety Culture – Lynne Ruiz.
The local newspaper also celebrated International Nurses Day with a feature article on Redcliffe Hospital’s Von Dohren brothers, Keith, Darryl, and Gary.
It’s a great story about what inspired each of the three brothers to embark on a career in nursing and what’s great about being a nurse with Metro North.
If you have yet to see it, it’s available in the May edition on page 19 here.
While reading, please don’t miss the story on page 26 about the history of West Block as Redcliffe Hospital’s nurses’ quarters. Thanks again to Di Smout, Barb Williams and Karen Chippindall for taking that trip down memory lane and sharing their stories.
Listening to consumer feedback
This piece of consumer feedback is from an orthopaedic patient cared for in 6 West.
… The level of care that I received was beyond excellent.
All staff were superb in their skills and knowledge, and in their care, compassion, communication and information …
While I no doubt have some way to go to full recovery, these past few days since discharge and the confidence that I now feel in follow up processes has no doubt been made much more comfortable and less anxious by the care to date …
All patient and consumer feedback is valuable to us and we’re grateful to this patient for sharing their experience. Well done to the surgical and ward teams involved in this patient’s care.
Stepping up to the challenge
Redcliffe Hospital staff have stepped up to the 10,000 Steps Challenge. In the first week of the challenge, Redcliffe Hosptial teams logged more than 626,000 steps.
Congratulations to Scott Clarke from Patient Services, who recorded the highest step count, with a daily average of more than 35,000 steps.
Rhonda from REDDY Fun & Fitness says there are 15 Redcliffe teams registered out of the 66 across Metro North Health. If you’d like to join one of them, please let Rhonda know.
ieMR Update
Go live for ieMR is fast approaching – now just over a month away.
As of today, 63 percent of Redcliffe Hospital staff have completed their ieMR training and proficiency requirements, and 86 percent have completed online prerequisite training.
For those who have completed training, self-directed practice activities are available here, and starting next week, there will be a daily practice activities Q&A session at noon each weekday – join that session here.
If you still have questions about ieMR or the training, the ieMR team will be at the Staff BBQ on Monday, or you can reach them by email at ieMRProject-MetroNorth@health.qld.gov.au.
Making it Count More
There’s never been a more important time for our clinical records to be as accurate as possible. Clinical accuracy is important for patient safety, and it also makes sure the hospital receives the activity-based funding we’re entitled to.
This week’s Making it Count More tip is:
Patient has OSA with/or obesity? Document both conditions as diagnoses when requiring non-invasive ventilation.
Example: HFNP overnight for OSA due to obesity
If you have any questions about how your team can make it count more, talk to Health Information Services on 3883 7295.
Business Continuity Awareness
Metro North Health is committed to minimising the impact of service delivery disruptions to ensure our patients, staff, and community continue to have access to the services they need. Everyone is encouraged to learn more about Metro North’s approach to business continuity on QHEPS, and in next Monday’s vidcast with Acting Chief Executive Jane Hancock and Chief Medical Officer Dr Liz Rushbrook at 1pm.
Lastly this week, a reminder about our Staff BBQ next Monday. All staff, volunteers, and students are invited to join us from 11 am in the Staff Courtyard.
See everyone there.
Cang Dang
Executive Director, Redcliffe Hospital
Cang.