As CKW continues to grow and evolve, it’s important to define what we want our culture to look like.

That’s why I’m excited to share that we recently started the Caring Together: Living our Values Project. The project will enable all voices across CKW to define the behaviours and mindsets that make our culture great.

Building on what’s already special about our culture and defining the values-aligned behaviours that are unique to CKW will enable us to be future-fit for our communities and ensure CKW is a great place to work for every staff member now and in the future.

What we’ve done so far

Earlier this month, leaders from across CKW gathered to define how we best live our values of respect, teamwork, compassion, high-performance and integrity.

A key output of this workshop was the draft CKW Living our Values Charter — a one-page document that articulates the strengths of our current culture and defines draft key behaviours that will drive the culture we need to care for each other and our patients.

How you can be involved

Following the CKW leadership engagement workshop, myself and the CKW leadership are keen to continue building out our culture and rejuvenating what Caring Together means for us, our patients and our communities into the future.

There are several ways that you can get involved in the Caring Together: Living our Values Project.

The development of our CKW Living our Values Charter takes an iterative approach, meaning with each consultation the draft values charter will be refined with the feedback in real-time. This ensures that at whatever point you provide your feedback, you can be assured that the version you are reviewing has already incorporated feedback from those who have contributed before you. I highly encourage everyone to get involved in at least one of these activities and spread the word to colleagues to also get involved.

Staff consultation sessions

In-person consultation sessions where you can contribute to refining the draft CKW Living our Values Charter. You are welcome to join as many as you’d like. More about these next week.

Other opportunities to be involved

• All-staff survey: A survey will be shared seeking feedback on the next iteration of the draft CKW Living our Values Charter. This will be a great opportunity to continue to provide input, especially for those who were not able to attend one of the in-person consultation sessions.
• Pop-up feedback stations: Copies of the latest draft CKW Living our Values Charter will be available at various locations as another avenue to contribute feedback. These ‘pop-up’ stations will be available in early November and will be a great alternative option for providing feedback if you’re not able to join one of the in-person sessions.

I understand it is a busy time so there will be multiple options to share your insights. I really want to hear from everyone so please take up the opportunity to contribute and encourage your colleagues to do the same!

Thank you again for your passion and commitment in engaging in these ongoing conversations and activities as we continue to build our CKW culture and care for our community together.

Metro North Occupational Violence Prevention Forum

Are you interested in helping make Metro North and ultimately CKW a safer place to work?

As part of our commitment to improving safety in our facilities for staff, Metro North is seeking staff members from all areas to attend the Metro North Occupational Violence Prevention Forum.

The forum will aim to kick start a renewed approach to occupational violence prevention across our health service, gain a deeper understanding of how we can better support our
staff, showcase the existing resources available and workshop new ideas to prevent occupational violence in the future.

If you, or one of your team members is interested in attending, complete the nomination form.

Enterprise Scheduling Management (ESM) update

On Monday (23 October), we go live with Enterprise Scheduling Management (ESM) across Caboolture, Kilcoy and Woodford (CKW).

Staff from the ESM Project are onsite to support staff and provide information required during the ESM go-live support period.

If you require help with ESM during the go-live period, you are recommended to locate either a Super User or floorwalker in your area. If you are unsure who your area’s Super Users or floorwalkers are, please ask your line manager. Otherwise, issues can be escalated to the Digital Command Centre at 1800 921 342.

Key go-live resources can be accessed on the DMN Digital Resources site.

If you have any questions prior to Monday’s go-live, please either visit the CKW ieMR QHEPS page or email: ieMRProject-MetroNorth@health.qld.gov.au.

MET response update – Caboolture Hospital car parks

There has been significant discussion regarding emergency responses in the new Caboolture Hospital multi-storey car park.

After much consideration and consultation with various stakeholders, emergency responses to all car parks located on the Caboolture Hospital campus will be managed by Queensland Ambulance Service (QAS).

While we would always respond with assistance, as required, there should be minimal requirement for our teams to respond. Should you require further information, contact CKW Medical Services via dms-ckw@health.qld.gov.au.

Thank you for your continued care in responding to the needs of our patients.

CKW Research Symposium wrap-up

Research is the cornerstone in improving healthcare for our community through innovation and implementation of evidence-based practice.

Sponsored by The Common Good, we celebrated our third annual CKW Research Symposium this week. The symposium featured 16 oral presentations and five posters across a diverse range of topics that highlighted multidisciplinary collaborations in nursing/midwifery, allied health and medicine.

Highlights included a consumer presentation by Paul Bryden and a keynote presentation by Metro North Mental Health Psychiatrist Associate Professor Dylan Flaws.

Best Research Presentation: Dr Alison Craswell – Caboolture Hospital performance against Australian care standards: A point prevalence study of delirium.

Highly Commended Research Presentation: Alana Hogan – Understanding nursing assessment of health literacy in a hospital context: A qualitative study.

Best QI Presentation: Dr Sabina Bialkowski – Management of Type 2 Respiratory Failure in COPD Patients at Caboolture Hospital.

Highly Commended QI Presentation: Joshoa Tussler and Emma Doyle – Impact of post-falls huddles on repeat fall rates and safety culture on acute medical wards.

Best Novice Researcher: Debbi Sutherland – An integrated health and social model of antenatal care for young, vulnerable women: A cohort study of engagement and birth outcomes.

What a great showcase of the achievements of CKW and of the individuals and teams go above and beyond to ensure that clinical practice remains contemporary through great research. Well done to Thuy Frakking and the amazing judges who made this years symposium so fabulous.

Finally, thank you to The Common Good for ongoing support of the symposium and research at CKW.

Celebrating Operational Services Month

The team at Kilcoy Hospital recently held an appreciation lunch for the operational staff, to say thank you for a job well done every day.

At Caboolture Hospital, the Facilities team is distributing thank you cards to pen a personal message. They are being distributed across the Caboolture Hospital wards or find the display at the 30th birthday party event on 25 October.

We’ll collate all the cards and put them on display on the wall near the Operational Staff offices.

Our operational teams do such a great job every day! Can I say that since I have been at CKW, I can honestly say that they are a most friendly bunch! They are always helpful, always happy to say hello and really make the lives of our patients and their colleagues great. Thank you for all you do!

Farewell Annie!

Farewell and safe travels to Ann Whalley.

Ann is retiring after 18 years with Metro North Health.

A lovely celebration was held this week to wish her well.

You can read more about Ann’s journey in the Caboolture Hospital 30th birthday stories.

They are all available on the Extranet.

Finally,

Speaking of celebrating Caboolture Hospital 30th birthday, don’t miss our final event on Wednesday (25 October). Come along with your team to enjoy food and fun!

We’ll send out more details early next week.

I must admit it has been so wonderful to be here during such significant events including the birthday celebrations!

I feel very chuffed to be a part of the team during this exciting time. As I said recently, my twin boys turn 30 tomorrow (21 October), so Caboolture and they share a significant milestone.

I have popped a photo of my very unidentical twins! I would also like to thank everyone who took the time early this week to ask after my wellbeing.

It has been a little tough but since mid-week it has gotten progressively better, and I am looking forward to a great weekend of celebration.

Thank you all for being you!

Stay safe,

Alanna.