Message from the Executive Director

Glynis Schultz, Executive Director

While there has been a slight delay in my message last week this just means there is more to highlight.

Following the school holidays, we will be kicking off our 2023 Community and Oral Health Staff Excellence Awards ceremonies at nine oral health and community facilities.

A total of 26 awards (plus a special award) will be presented to deserving teams and individuals.

The first two local excellence award ceremonies will be held on Tuesday 3 October at Aspley Community Health Centre and North Lakes Health Precinct, with further details to be shared across the two facilities shortly.

And, to keep you all guessing about who the winners are additional awards ceremonies will be held in early October at:

Brighton Health Campus
the Oral Health Centre
Caboolture Community Health Centre / Oral Health Clinic
Chermside Community Health Centre
Queensland Children’s Hospital Oral Health Clinic
Stafford Dental Clinic
Cooinda House.

Congratulations to all of our 170 nominees. I can’t wait to share and celebrate with you the successes of our great teams and staff!

A special shout out to our COH pharmacists

Our Pharmacy team has significantly enhanced the care we provide and our ability to keep our patients safe across Community and Oral Health.

We now have 35 pharmacists working across our services lines, safely helping our residents and patients transition through Metro North Health and COH services with medications.

The most recent additions to this team have included pharmacists in the Diabetes Service and Home Hospital, as well as three new pharmacy assistants.

Thank you to our pharmacy team for the work they do in growing and enhancing this important service.

With World Pharmacist Day next Monday, I would encourage you to take the time to Shout Out your favourate pharmacist!

Farewell to Cassi

After a year, the staff from the Brighton Brain Injury Service (BBIS) said goodbye to one of their favourite patients Cassi.

Cassi has now returned home with her family and and we wish her all the best and future happiness as she is surrounded and supported by her loved ones.

In the same week, we also saw another patient Sunny heading home to be with their loved ones after a severe injury just over a year ago.

Thank you to the staff at BBIS for their compassionate and dedicated work supporting Cassi and Sunny through very difficult times.

The dedication and compassion you provide is inspiring to us all.

Compliment – Community Transition Care Program

Another great compliment I would like to share:

“Mum was in Brighton Health Campus for a number of months. Thank you for organising a great team of therapists, nurses, social worker and domestic help to provide more rehabilitation for mum to help her achieve her goals and what she wanted to do.

“She is nearly back to her good health before she had her fall when she broke her hip. You took such great care of her, even noticing that she wasn’t taking her tablets properly.

“I honestly think without the hard work of all the team, Mum may not have been here. She could have had another fall, she may have gotten so much worse or be in a nursing home.

“I found the team to be helpful, caring, very kind, thoughtful and compassionate toward Mum and myself.

“You have been very helpful and given advice on what you thought mum needed to reach her goals. Thank you for what you are still doing to help us get more care for Mum until she gets assessed again.”

Executive Roadshow @ Halwyn

Our regular monthly executive roadshow will continue on Tuesday at the Halwyn Centre where staff, residents and executive will have the opportunity to have a chat and reflect on why working at Halwyn is so great.

At the same time, we will continue our monthly shining star awards with a number of the Halwyn Centre staff nominated for the monthly directorate award.

Enterprise Scheduling Management (ESM) training update

Instructor-led classroom training for Enterprise Scheduling Management (ESM), the ambulatory outpatient scheduling module of the integrated electronic Medical Record (ieMR), starts next week – Monday 25 September 2023. Instructor-led training sessions will be held across several Community and Oral Health (COH) locations.

Staff who are required to complete ESM training will be booked in by their line manager and informed when their classroom session is occurring. Please ensure you complete online prerequisite training before attending your classroom training session.

If required, you can find out more about ESM here.

A final shout out

Michelle and Cathy from the Bracken Ridge School Dental Clinic are continuing to do great things by supporting good tooth health of local children and adolescents in the region.

Between the pair, they have over 52 years experience in the dental industry, bringing with them a wealth of knowledge and care to our children.

Find out more about these two shining stars at Metro North Health Facebook.

Glynis.