Congratulations Beth on your truly deserving annual Shining Star Award!
I want to thank everyone for their support and efforts while I acted in the Executive Director role over the past few weeks.
This week, we continued the roll out of our Community and Oral Health Staff Excellence Awards at the Stafford Dental Clinic.
For many at the clinic and across oral health, it was no surprise that we acknowledge the work of Maricar (Beth) Go.
Beth was a very popular winner of the 2023 Community and Oral Health Shining Star Award.
“Beth is unassuming but tireless and reliable as the right hand to our Senior Clinical Assistant. Her weakness is her lack of capacity to say ‘No’. Her ever-obliging, calm and industrious nature makes no task menial or overwhelming for her.
“She is well-versed in the practicalities and intricacies of running our sizeable clinic while coordinating staff socials and bringing our multicultural workspace together.
“Beth is our resident singing budgie. She sings and hums in the hope of bringing happiness and light-heartedness to both her colleagues and the anxious patient in her care.
“She provides compassion and kindness to patients, and solace, comfort and a shoulder for staff in crisis. Beth has worked quietly behind the scenes for years without the recognition she truly deserves.”
IMPORTANT NOTICE – ACHS Short Notice Assessment notificationAnd, to welcome Glynis back on Monday, we have received notification that the Australian Council of Healthcare Standards (ACHS) Assessors will be visiting Community and Oral Health from Monday, 30 October.This is great opportunity to showcase all of the great work you have been doing since our last assessment.I want to thank each and every one of you for your contribution, providing kind and safe healthcare every day to our patients and consumers. |
Occupational Violence Prevention Forum
The recent findings of our staff survey showed that many of our staff were concerned about occupational violence and it’s impacts.I would encourage as many staff from across all disciplines and backgrounds to nominate and attend this important Occupational Violence Prevention Forum so that your voice can be heard and that we can make Metro North a safer place to work.
A heartfelt gift from our residents – Occupational Therapy Week
To help Occupational Therapist’s (OT) across COH celebrate OT week, Gannet House residents and team have put together some OT survival kits.The kits aim to help all of our OTs get through their day and keep doing the wonderful work they do to support our clients recover and be safe at home.This OT Week celebrated the World Federation of Occupational Therapists’ theme: Unity Through Community.As a profession, our OTs play a vital and dynamic role in helping people engage with and participate in their community – in whichever way is meaningful to them.Thank you to all of our OTs! the kits were assembled by the residents of Gannet House during their regular recreation groups.
Enterprise Scheduling Management (ESM) go-live update
The timeframe leading into go-live for Enterprise Scheduling Management (ESM) across Community Services within Community and Oral Health (COH) has been extended into 2024.The scheduled program of ESM training for COH staff will not be affected by this change in go-live date. If you are currently booked in for an instructor-led classroom training session, your session will be continuing as planned, and it is essential that you attend.As well as attending training, staff will have the opportunity to keep learned knowledge fresh by completing ESM practice activities.Further information regarding Community Services’ updated ESM go-live date will be communicated once it is confirmed. If you have any immediate questions, please contact the Metro North Health ieMR Program team via email at: ieMRProject-MetroNorth@health.qld.gov.au.
Compliment – Another shout out for Cooinda HouseIt seems like a month can’t go by without a positive note or compliment about the team at Cooinda House.At the Board Safety and Quality Committee meeting recently, the Committee noted the report on the unannounced assessment of Cooinda on 31 August.They commented on the excellent outcome and said staff should be proud of their efforts. Well done team Cooinda House! |
A final shout out
Keeping more than 30 health facilities operational is what keeps Community and Oral Health Building, Engineering and Maintenance Services Manager Matt Smith on his toes.But he’s not just keeping the wheels spinning and planning for the ‘unplannable’ – he’s been busy taking out two major staff excellence awards in the process.
Mario de Silva
A/Executive Director
Community and Oral Health