HR Fundamentals Part 1 (1.5 Hours)
Key topics:
- Line manager decision making: understanding the process for decision making, taking into account the human resource aspect, costs, risks, capacity, goals and Metro North Health priorities.
What is Positive Performance Management; how to pro-actively and positively manage the work performance and development of public service employees with a view to continuously building expertise within the public service.
HR Fundamentals Part 2 (1.5 Hours)
Key topics:
- Putting Positive Performance Management into practice, and getting the most out of Performance Development Plans and Performance Improvement Plans
How to proactively manage difficult conversations.
Safety, Quality & Risk – Manager Fundamentals
Performance Improvement – NEW COURSES ADDED!
Developing resilience, communication, and customer service skills:
- Personality, high performing teams and team culture
- Workload, email and meeting management
- Solutions thinking
- Quality and Healthcare Improvement
- Leading innovation
Culture and Communication Improvement
Shape a positive workplace culture through communication, team cohesion and collaboration:
Leadership Improvement
Supporting leaders to develop their skills:
Risk Management Essentials for Managers
This training provides a comprehensive understanding of risk management processes at Metro North Health designed for health managers working in clinical and non-clinical areas.
For more information on all the courses available and the dates simply visit TMS landing page, more dates for 2023 courses coming soon!
*Available to all Metro North Health staff at no cost!