Placing consumers and carers at the centre of all we do

• Aspiring to generous and compassionate leadership
• Supporting staff to be engaged, skilled, confident and opportunities to work at the top of their scope
• Excellence in clinical care, education and research
• More holistic care for consumers including more integrated approaches to mental health, substance use and physical health issues
• Both breaking down internal silos and developing increased external partnerships and regional approaches to providing the best care to serve our community were all agreed aspirations for our service.

To achieve that, the specific outcomes of this planning day included:

• reviewing our recruitment processes to reduce unnecessary layers of bureaucracy
• reviewing meetings to ensure alignment with achieving our goals, and more productive meetings
• more engagement with budget planning processes
• commitment to progressing the ASPIRES strategy for Suicide and Overdose prevention
• a commitment to developing a Restorative Just Culture
• more integrated approaches to mental health and substance use disorders
• development of a Crisis Reform Strategy
• the development of a system and service improvement framework that integrates consumers, clinicians, leaders, community, educators and researchers in a connected approach to service development, implementation, evaluation and ongoing improvement.
  This of course, is on top of all our existing plans. So, it’s quite an ambitious workplan, and we recognise that these will take time.