Dr Sindia Madan

Our first TPCH staff psychologist Dr Sindia Madan is bringing a wealth of knowledge and experience to her new role supporting staff wellbeing.

After supporting the initial set-up of the Metro North staff psychology service at RBWH in 2020, Dr Madan worked to equip health professionals with the skills to build thriving teams, resilience, and a culture of psychological safety.

“I’m excited to work at TPCH as there has previously never been a dedicated staff psychology service here,” Dr Madan said.

“It’s a great opportunity to support individual staff members’ experience in the workplace.

“This includes staff mental health and wellbeing, their collegiate relationships, and, as a bi-product, patient outcomes.

“I’m looking forward to contributing towards taking better care of our health carers through the provision and delivery of a high quality, responsive and effective staff psychology service.”

Throughout her career both in Australia and overseas, Dr Madan has seen firsthand how these stresses can take their toll on health professionals and understands how these pressures have been magnified, due to the COVID-19 pandemic.

“During my clinical practice working with healthcare professionals, I have noted common stressors, work-related challenges, and barriers to help-seeking, which increases their vulnerability to mental health difficulties,” Dr Madan said.

“The stressors of the job can exceed the coping resources and resilience capacity of even the most ‘robust’ of individuals.

“I’m excited to promote staff wellbeing, particularly in the current environment of peak demand for health services.”

As part of her new role, Dr Madan will be working to promote staff wellbeing as well as offering individual and team support through:

• individual face-to-face sessions for staff experiencing work-related stress (up to 3 sessions) provided on site at TPCH
• group debriefing for teams experiencing ongoing or acute stress related to a critical incident or near miss
• management consultation to support leadership to build a thriving team culture
• team interventions aimed at shifting culture within teams to maximise staff engagement and team unity
• professional development, education, and training on topics such as: Resilience in the face of uncertainty, managing stress, building thriving teams, and giving and receiving effective feedback.

To get in contact or to find out more, you can call Dr Sindia Madan on 3647 9673 or email MNStaffPsychology@health.qld.gov.au.