Test if Telehealth works on my device (Easy Read)

Reliable internet, either data or Wi-Fi

AND

A smart device, computer or laptop with a working camera, microphone, and speakers/audio

If you do not have what you need, please contact the clinic to discuss other appointment options.

If you have what you need to connect, please test your device below.

We have a tool to help you check if you can have a videocall with your healthcare provider.

Test your internet speed with My Speed Check.

Use the phone or computer you are going to use for your appointment.

Test it from the place you will be on the day of your appointment.

If you have a headphones or earphones use them to get clear sound. Connect your headphones before your appointment or test call.

Click on the link below

Test this device

OR

If you are asked, enter your name.

Also allow your camera and microphone.

When you connect to the test site, follow the instructions.

The test is successful if you can:

Clearly see yourself

Clearly hear yourself

If you were not able to see or hear yourself during the test call, please contact our technical support team on 1800 066 888 (Monday – Friday 7:45am – 5:00pm)

If the technical support team cannot help you, please contact the clinic to talk about other appointment options.