What is: Manager Milestone Micro Skills

What are Manager Milestones Micro Skills?

Manager Milestones Micro Skills (Micro Skills) provides guidance on managing a modern workplace.

Micro Skills are:

• Portable
• Constantly adding new topics
• Regularly updated

Each topic is 3-5 minutes long. Each Micro Skill topic is designed:

• To get you started
• As an opportunity to refresh your skills or thinking
• Check your current understanding of a topic to ensure it is up to date.

For Supervisors and Managers

Being a manger can be challenging. There is a lot to know and practice. Your time is precious. There will be times when you only have a few available minutes to familiarise yourself with a topic or refresh your memory. Micro Skills is an online, up to date, set of portable content that can help you be the best manager you can be.

For Educators and Trainers

You can use the material as:

• part of your own training and educational activities
• starting points to stimulate thinking
• guides on Metro North Health expectations

The Micro Skills website runs Google Analytics which provides aggregate data on the use of the Micro Skills resource. The analytics can help target education and training activities.

For Everyone

Micro Skills is for open to all employees of Metro North Health including:

• People who want to be a manager
• People interested in how Metro North Health expects managers to function
• Anyone curious

Why is this important and what’s my role?

Our values represent who we are and what we care about: respect, integrity, compassion, high performance, teamwork. Putting these values into action:

• Delivers better experiences for those who use our services
• Creates great places to work for our staff.

Metro North has a range of initiatives to help staff do this:

• Values Based Recruitment
• the Have Your Safe culture assessment
• Putting People First

Micro Skills is part of our commitment to Values Based Management.

What do I need to do?

Using the Micro Skills resource is optional. You can use them as you want.

Micro Skills consist of 3 parts:

• “What is…” provides information on important concepts to know as a manager. They are written by content experts on the topic. You can always check the “What is…” topics to learn the basics or refresh your understanding.
• “How to…” provide guidance on how to behave in a modern professional workplace. These guides are based on the Lominger Competency Framework. Lominger is an internationally recognised framework incorporated into many Metro North Health initiatives.
• “Manager Guides” provide guidance for preparing new managers for their role. The Guides can be saved to your device or printed out to remind you of what type of information might be useful at each stage of your introduction to managing in Metro North Health.

Lominger Competency Maps

Performance and behaviour indicators:

• Early career roles
• Mid-career and middle management roles
• Senior management or executive roles

More about Lominger.