What is: Management of Workplace Injuries

What do I need to do?

When an incident occurs

• Arrange immediate first aid following a workplace injury or illness.
• Help affected employees receive medical treatment straight away and to get home safely if they can’t resume work.
• Complete a workplace incident report and enter it into the RiskMan system as soon as possible.
• Advise the employee to get a worker’s compensation ‘Work Capacity Certificate’ if they require medical treatment or time off work.

Following an incident

• Keep in regular contact with the injured worker, whether they have time off or recover at work.
• Forward medical certificates to the relevant Rehabilitation and Return to Work Coordinator (RRTWC).
• Submit leave forms and AVACs through myHR.
• Keep transparent file notes of any communications with the injured worker, RRTWC and HR about workplace rehabilitation and reasonable adjustment processes.

When an employee returns to work

• Organise ‘suitable duties’ for injured workers in line with their documented work capacity and medical restrictions.
• Contact them regularly and monitor their progress.
• Make sure workers who have been certified unfit have a clearance certificate from their treating practitioner before they return to pre-injury duties.

Useful links

• MNHHS Workplace Rehabilitation and Return to Work page
• MNHHS Workplace Injuries – Line Managers Fact Sheet
• MNHHS Workplace Rehabilitation Brochure
• MNHHS Successful Communication with Employees Fact Sheet
• MNHHS Suitable Duties Fact Sheet
• DoH Workplace Rehabilitation Standard
• WorkCover Queensland website
• Worker’s Compensation and Rehabilitation Act 2003