Have you come across a colleague or team that you would like to acknowledge?
Across Metro North, our people bring a rich diversity of cultures, identities, experiences and strengths. Every day, we see individuals and teams bringing the Metro North Values of Respect, Compassion, Teamwork, High Performance and Integrity into action – our VIA VIPS!
Metro North Health is committed to creating a workplace and health system where everyone feels safe, respected and valued for who they are. Guided by our organisational values and our commitment to anti-racism, equity and inclusion, our people continue to demonstrate care and collaboration in the way they support one another and deliver care every day. These actions strengthen our culture, promote wellbeing and make a positive difference to our colleagues, our organisation and the consumers we serve.
Staff Shout Out is your opportunity to recognise and thank a colleague or team who embodies our organisational values. It’s a chance to celebrate those who make a positive impact, collaborate in new and meaningful ways, champion health equity, support those around them, or simply go above and beyond!
Team Shout Outs – September 2026
PATIENT SUPPORT SERVICE TEAM
Caboolture Hospital
The Patient Support Services Team who were on during the Code Yellow response on Saturday the 26/9/26. This team were brilliant and their effort reflected every one of our Metro North Values. They all got in and assisted to clean and dry the area after a significant water leak had occurred and the entire West Wing flooded. Their commitment and dedication to cleaning and making the area safe was very impressive. They performed above their roles with teamwork and attention to detail. I am grateful our facility and staff are supported by such a team!
VIRTUAL WARDS
Metro North
Virtual Ward team members have on multiple occasions gone above and beyond to navigate deteriorating patients from the community to Emergency Departments. They show an amazing ability to critically think within the virtual healthcare space, seeking all opportunities and flexibility in safely navigating their patients to ensure the best possible outcomes. Well done Team!
SUPPLY DIVISION
Metro North
My sincere thanks to local supply teams across Met North for their professionalism and adaptability. Despite ongoing external freight delays and local staffing impacts, their shared commitment ensured uninterrupted supply continuity for Metro North.
VULNERABLE ADULTS TEAM
RBWH
Well done on your hard work to think outside the box for the recent discharge of a long stay patient. It was a great outcome and demonstration of excellent team work to focus on consumer care.
GENETIC HEALTH QUEENSLAND
RBWH
I would like to sincerely thank the Genetic Health Queensland (GHQ) team for the outstanding work in reducing the referral queue from over 1,000 referrals to fewer than 200. This achievement reflects a tremendous effort across the service. Thank you first to the administration team for the work undertaken at the front end, and to the clinical team for the careful categorisation and management of referrals. Importantly, this work has been completed alongside the day-to-day demands of the department and the ongoing commitment to providing care for patients. Your dedication, teamwork and focus on improving access to services are greatly appreciated. Fantastic work, GHQ!
CONFIRMATION CENTRE TEAM
RBWH
Your dedication, teamwork, and resilience have transformed service responsiveness and strengthened communication with patients and their families, making a meaningful difference to their healthcare journey.
WARD 5C NURSING TEAM
RBWH
Shout out to the team for demonstrating remarkable teamwork, flexibility and resilience while always ensuring exceptional care for complex and acute patients despite some significant challenges in recent weeks.
CLINICAL INFORMATICS TEAM
STARS
The Clinical Informatics team has played a leadership and supportive role in the upcoming MET-MEO Change in the ieMR going above and beyond expectations. They respond quickly to questions and have organised internal and external support as needed.